I stayed here one night for a nearby function, and loved it!
Staff were human, welcoming and friendly - uncommon on some large upmarket chains.
Parking in the nearby Gmex complex is a pain but understandable -3-5min walk to my car.
Bedrooms were stylish, practical and lovely (all my work colleagues agreed with this) Loved the separate dressing area with washbasin and separate bathroom.
The bed was very comfortable, but could be a little firm if you like softer beds. IPOD base was a nice touch, as was the large bottle of still water.
What I really loved was the room order breakfast, where if you are leaving early you can order a breakfast bag to be delivered to your room, or collected at reception. I enjoyed a smoked salmon bagel (huge!) for £4.95, plus juice at £1.95 - all waiting for me at 6.45am when I checked out. I wish more hotels would offer that option, but I would have preferred a bottle of juice rather than a cup with lid, bearing in mind I had to walk with my luggage, handbag and brekkie bag to the car, down steps at the car park, put everything down to pay the car park machine etc A bottle of juice would have been more practical to avoid spilling...
Really loved this hotel, for location (great restaurants and shops nearby) and because I had a lovely stay.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
13 February 2012
Thank you for this great review and for all of your feedback. We will be considering using bottled juice as an alternative. I am pleased you had a lovely stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC