We've stayed before and, following recent visit to see relations, this Novotel is very well run No complaints with check in and general service and the location is ideal for China Town etc with adjacent car parking. Will stay again

Have now stayed in this hotel three or four times, on business each time. The rooms are always very clean and comfortable. I like the fact that there's a room safe. I arrived late in the evening this time, but room service was no problem. Breakfast is always good, as I love the selection, especially of fruit. Bit disappointed this time to find I'd been booked into a room with no bath, just a shower, but the shower was excellent, with a choice of shower heads for different shower experiences (seriously).
Have previously arrived early enough to go to the Art Gallery (5 mins walk away) and into the Chinese area (could see it this time from my window, just one block away).

I stayed here Friday 20th January 2012. The reception has been recently renovated so is very sleek though I fear the style will date quickly.
The staff were superb, as always, the food was very good especially the lunch menu which is wonderful value for money and the quality of the food is also very good.
The rooms are spacious and comfortable with good blackout curtains - necessary in a city centre hotel and the air conditioning / central heating controls are easy to use.