Despite not being able to arrange an early check in as requested, the staff soon redeemed themselves and over the 2 days that we stayed at the hotel, me and sons were subjected to fantastic and courteous service. The reason for a quick visit to Manchester was to see a Manchester United soccer match. Although the Lowry is not near the Old Trafford football ground, we had heard that the team was checking in the night before the match as is often the case. While the hotel staff (being sworn to secrecy) neither confirmed or denied their presence, we saw some of the team booking in on Friday evening and despite significant security, my sons managed to get a autograph or two form obliging players. Moving on now to what a travel adviser guest needs to know. BREAKFASTS: Service was out the top drawers and selection of food sufficient and fresh. CONCIERGE: Best ever experienced...Russ, Pino and Domonic should be made honorary Mayors of Manchester. Their restaurant referrals and general demeanor were out the top drawers. GENERAL HOTEL: Clean and efficient. LOCATION: Depends on what you looking for. While it was great and exciting for my sons to be in the same hotel as their team, I would have preferred to be located within walking distance of the grounds and it's surrounds so that I would not have had to use a cab / transport so often. The grounds are close museums, shopping centers and the picturesque Salford Quays area. But I suppose I might never the less forgo the location drawbacks and subject myself to more great service if need be.
