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Ibis Manchester Charles Street Hotel – reviews, photos

3.0 of 5
Charles Street | Princess Street, Manchester M1 7DG, England
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Ibis Manchester Charles Street Hotel
Ranked #49 of 121 hotels in Manchester
3.5 of 5 stars 270 Reviews
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270 reviews from our community

What travellers say about this hotel
  • Friendly and helpful(7)
  • Charles Street(5)
  • Car park(4)
  • Oxford road(4)
Traveller rating
    58
    105
    75
    21
    11
Only show reviews for Family (14) | Couples (76) | Business (84)
Date Rating
Castleford, United Kingdom
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
28 helpful votes 28 helpful votes
“Excellent Budget Hotel”
5 of 5 stars Reviewed 13 February 2012

Used this hotel for 1 night as we were going to a gig at Manchester Academy.

5 minute walk from train station and the taxi from the gig cost £5 so couldn't complain

room was clean and had everything you need, bed was big and comfy. Similar room to a Premier Inn but at a cheaper price.

will definitely use this hotel again for my next stay in Manchester

  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask CptChunderpants about Ibis Manchester Charles Street Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katie McKune, General Manager at Ibis Manchester Charles Street Hotel, responded to this review
14 February 2012
Dear Guest:
Thank you for your kind comments and compliments. My team and I, are delighted that you enjoyed your stay at Ibis Manchester Charles Street, and we are looking forward to welcoming you back again soon.
Kind Regards,
Jorge Otero
General Manager
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Posted by an Accorhotels.com traveller
London
Reviewer
4 reviews 4 reviews
“Appalling service”
1 of 5 stars Reviewed 12 February 2012

  • Stayed February 2012, travelled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Katie McKune, General Manager at Ibis Manchester Charles Street Hotel, responded to this review
13 February 2012
Dear guest,
Firstly I would like to take this opportunity to thank you for your business with us at Ibis Manchester Charles Street. I would like to apologise for any inconvenience or discomfort you felt whilst staying with us. We do hope you will give us the opportunity to welcome you back to the Ibis Manchester in the future. Please feel free to contact me to h3143-gm@accor.com.
Best Regards
Jorge Otero
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.

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“excellent”
5 of 5 stars Reviewed 9 February 2012

My partner & I stayed here for two nights. We found it clean & comfortable & warm, however had a problem with the toilet, but on reporting it were moved to another room immediately & offered a free breakfast the following morning. The staff were very friendly & helpful, so on the whole can't fault it & would go there again . Also very handy for the theatre which was a few minutes around the corner .

  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Patricia P about Ibis Manchester Charles Street Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katie McKune, Manager at Ibis Manchester Charles Street Hotel, responded to this review
11 February 2012
Dear Guest:
I am very grateful that you could take time to leave us your thoughts and write a review about your stay at Ibis Manchester Charles Street. I am very pleased that you enjoyed your stay with us, and I hope welcoming you again soon in our hotel.
Best Regards
Jorge Otero
General Manager
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Posted by an Accorhotels.com traveller
Singapore, Singapore
1 review
“Not sure what is going on but standards at this hotel is dropping.”
3 of 5 stars Reviewed 7 February 2012

  • Stayed January 2012, travelled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Lancaster, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Excellent low cost city centre hotel”
5 of 5 stars Reviewed 5 February 2012
1
person found this review helpful

I stayed in a twin room for one night (a Saturday), and I was very happy with this hotel. I chose this hotel quite simply as it was the cheapest available in Manchester city centre (£60/night). It was cheaper than the other (more central) Ibis hotel, which I believe was the second cheapest at around £75.

The room was comfortable and well equipped with an adjustable heating/cooling system. The bed was comfortable and the room was clean. Two additional pillows were provided (4 in total) - this is a nice touch and something which is often overlooked in budget hotels. The shower room had a very spacious walk-in shower, albeit with no bath (this was not an issue for me).

Checkout was 12 noon, with breakfast served right up until 12. The breakfast buffet was incredibly reasonably priced, at around £3.75 per person, booked online prior to arrival. Selection of hot food, and continental breakfast items. I ate at 11.30am and there was still plenty of food left, including hot food, despite information in the room stating that this ended at 10am. The breakfast area/bar seems to have been recently refurbished, and is a comfortable space to relax.

Highly recommended.

  • Stayed February 2012, travelled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Tom C about Ibis Manchester Charles Street Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katie McKune, General Manager at Ibis Manchester Charles Street Hotel, responded to this review
6 February 2012
Dear Guest:
Good morning, It was really nice to start the week reading all your nice comments. Thank you very much for staying in Ibis Manchester Charles Street and taking the time to write your experiences. The full team works hard to keep the high quality of the service. Please, we hope you will stay with us in Ibis Manchester Charles Street or try any other Accor Hotels in the future
Best Regards
Jorge Otero
General Manager
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Additional Information about Ibis Manchester Charles Street Hotel

  • Accor Hotel Manchester
  • Hotel Ibis Manchester
  • Ibis Manchester
  • Manchester Ibis
Address: Charles Street | Princess Street, Manchester M1 7DG, England
Price range (per night):* INR3,529 - 6,777

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