Check in at the hotel was okay - the staff were all excellent. Unfortunately the restaurant was closed for repair during this stay, but the replacement was still pretty impressive - with fantastic food. Rooms were excellent and connecting between a group of 4 of us. Stayed here as we had an early flight the next morning, checkout was easy, but getting information about the airport shuttle was difficult.

I booked this hotel via lastminute.com's Top Secret Hotels. When I found out I was staying at the Hilton I was very pleased as I had stayed there before and had enjoyed my stay. Things started well, the free shuttle bus arrived promptly and the driver was lovely, polite, friendly, chatty, the girl at check in was also a credit to the hotel. Things changed however when I got to my room. It was terribly outdated, dull,dreary and dirty. It was in desperate need of refurbishing. The light just inside the door by the wardrobes did not work so I had to open the door onto the corridor outside several times to get some light into the room so that I could work out the rest of the lighting. The desk lamp had no bulb in it. The carpet needed hoovered. All the wooden surfaces were thick dust and I was very childish and wrote 'clean me' on quite a few of them! The hairdryer, which was in a fixed position was nowhere near a mirror so I left the next morning sporting a very wierd hairstyle! The bed was comfy and clean and the bathroom was clean so as I was very tired decided not to complain - I just didn't want the hassle. I did however fill in the comments form and handed it in to a member of staff. I wondered if the Hilton would contact me to address my complaints but as yet I have heard nothing. Perhaps they don't care? Overall it was a very disappointing experience. Why do they let out these rooms when they are obviously sub-standard and definatley not up to their 4 star rating.

We stayed here for one night before our flight, with the 15 days parking deal. Maybe it had something to do with the work in progress and dust in the atmosphere, but I could not stop sneezing! The air conditioning and heating seemed to give a terrible atmosphere with no fresh air. Our room was fine, no problem here, and the evening meal, served in the temporary dining room and breakfast room, was fairly good with willing waiting staff, although they were a little bit disorganised.
The hotel is in a convenient location with a good shuttle service to the airport, but I will try to find a better place to stay next time.

I have stayed at this hotel many times in the past and would have rated it 4, but the restaurant is currently under construction and there is a new building going in to the rear, so there is a lot of noise in some of the bedrooms. Also I stayed in room 354 which was a jr suite, with no plugs on the bed side of the room. everything else about the room was lovely, but the alarm clock was on the opposite side of the suite, so no snoozing was allowed. Around 9 am on 2 of 4 mornings, the sound of air compressors and jack hammers wafted through my room. Mind you all of this is temporary and I am sure the hotel will be better when it is done. So I will edit this note when I am back and that happens.