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Crowne Plaza Hotel Manchester City Centre – reviews, photos

4.0 of 5
70 Shudehill, Manchester M4 4AF, England
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Crowne Plaza Hotel Manchester City Centre
Ranked #8 of 121 hotels in Manchester
4.5 of 5 stars 552 Reviews
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552 reviews from our community

What travellers say about this hotel
  • Club lounge(18)
  • MEN arena(14)
  • Very comfortable(12)
  • Room service(10)
  • Club room(9)
  • Northern quarter(8)
  • Flat screen TV(6)
  • Staff were friendly(5)
  • Would definitely stay(5)
  • Great location(3)
Traveller rating
    303
    177
    54
    15
    3
Only show reviews for Family (54) | Couples (219) | Business (109)
Date Rating
Dublin, Ireland
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
“Pleasant enough but...”
3 of 5 stars Reviewed 11 February 2012 via mobile
2
people found this review helpful

This has the feel of a place which could do with a makeover and some investment. A hotel without wifi cannot expect to get business travellers and with the twitter generation addicted to communication, there will not be many happy teenagers either.

The rooms and service are fine, not out of the ordinary, but adequate for general needs. Staff were friendly and helpful.

Everything seemed slightly worn, whether it was the remote control with the loose battery lid or the slightly cramped wardrobe (and there was only one of me!).

There is a car park and building site across the road - when it is finished the location will improve. By then the owners might have put a bit of money in so that the hotel maximises it's potential.

  • Stayed February 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Clontarf6 about Crowne Plaza Hotel Manchester City Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob Fairweather, General Manager at Crowne Plaza Hotel Manchester City Centre, responded to this review
13 February 2012
I would like to thank you for choosing to stay with us on this occasion and for providing your candid feedback as I do appreciate that you have alternative preferences within the city, however I do hope that we can welcome you back to the hotel when you next visit the city.

I am happy to inform you that the hotel does provide both in room cable Internet connection and public area wifi connection for guests. If you do decide to stay with us again our reception team will be happy to provide the information required to log onto the Internet for Twitter and other uses.

Please be assured that all comments from our valued guests are shared with the team.

Kind Regards

Bob Fairweather
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kendal
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
24 helpful votes 24 helpful votes
“Stunning”
5 of 5 stars Reviewed 10 February 2012
1
person found this review helpful

Really easy, friendly check in. very classy looking decor in the entrance. We were staying there as we were seeing a concert in the MEN and it was very helpful as they had start times etc on the front desk.
The room was superbly appointed with a really luxurious feel. Lovely soft bed linen and mood lighting. Lots of mirror space.
Bathroom was gorgeous with lovely toiletries and plenty of towels.
Breakfast was lovely, good selection of cereals, fruits and cooked breakfasts with polite attentive staff.
Brilliant stay all in all, will definitely be back!

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask AbandRhys about Crowne Plaza Hotel Manchester City Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob Fairweather, General Manager at Crowne Plaza Hotel Manchester City Centre, responded to this review
12 February 2012
Thank you for sharing your very kind feedback and completing this review.

I am thrilled that you had a great stay with us and that you were able to appreciate the contemporary design of the hotel. We too are delighted with the space that the architects have created for us.

I hope that we have the opportunity to welcome you back to the hotel very soon.

Kind Regards
Bob Fairweather
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Prestbury, United Kingdom
1 review
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Great Hotel for visitors to the MEN Arena”
5 of 5 stars Reviewed 6 February 2012
1
person found this review helpful

Arrived on a busy Friday afternoon and the valet parking worked. Car taken straight away. 2 double bed club room was fantastic. Complimentary drinks were a bonus before the concert. 24 hr Pizza service wasnt available (broken oven) so reception helped us order Dominoes pizzas all round and they were delivered to the hotel, no problem, within 25 minutes.

  • Stayed December 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask nicles110 about Crowne Plaza Hotel Manchester City Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob Fairweather, General Manager at Crowne Plaza Hotel Manchester City Centre, responded to this review
12 February 2012
Thank you for taking the time to comment on your recent stay at the hotel, we greatly appreciate your feedback as it helps us to maintain our standards. I am pleased to hear that you enjoyed your stay and look forward to welcoming you back to the Crowne Plaza Manchester City Centre in the future.

Kind Regards
Bob Fairweather
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Winchester, United Kingdom
Senior Contributor
38 reviews 38 reviews
Reviews in 28 cities Reviews in 28 cities
15 helpful votes 15 helpful votes
“Excellent”
5 of 5 stars Reviewed 6 February 2012 via mobile
1
person found this review helpful

Clean, modern, fast, well located for town. Public parking next door is quite good. Very nice rooms.

  • Stayed February 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask neveratrest about Crowne Plaza Hotel Manchester City Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob Fairweather, General Manager at Crowne Plaza Hotel Manchester City Centre, responded to this review
12 February 2012
Thank you very much for your kind comments regarding your recent stay at the hotel.
Please be assured that all comments we receive at the hotel are shared with the team.

We look forward to welcoming you back to the Crowne Plaza Manchester in near future.

Kind Regards
Bob Fairweather
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Preston, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Almost excellent”
4 of 5 stars Reviewed 5 February 2012

The location is great, probably the best placed location for the Northern Quarter. Reception is quick and efficient, lobbies are v clean and tidy. Rooms are great, quite small but very stylish and well put together. The subdued LED lighting is v modern but doesn't give as much light as required in the bathrooms and for make-up etc. The wi-fi didn't work at all on the fifth floor. I thought the bar and restaurant were v soulless modern hotel, nothing special at all and the entire hotel just lacked a tiny bit of uniqueness.

  • Stayed February 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Gswanny about Crowne Plaza Hotel Manchester City Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob Fairweather, General Manager at Crowne Plaza Hotel Manchester City Centre, responded to this review
6 February 2012
We very much appreciate you taking the time to complete your comments on www.tripadvisor.com, It helps us enormously to maintain our standards. Thank you for all of your very comments and constructive feedback. I am sorry to learn of the issue you experienced with regards to internet connection.

I do hope that we can welcome you back to the hotel when you next visit Manchester to give us the opportunity to impress you on all accounts.

Kind Regards
Bob Fairweather
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Crowne Plaza Hotel Manchester City Centre

  • Crowne Plaza Manchester
  • Manchester Crowne Plaza
Address: 70 Shudehill, Manchester M4 4AF, England
Price range (per night):* INR6,777 - 15,179

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Crowne Plaza Hotel Manchester City Centre
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