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BEST WESTERN Premier Mount Pleasant Hotel – reviews, photos

4.0 of 5
Great North Road, Doncaster DN11 0HW, England
Hotel amenities
BEST WESTERN Premier Mount Pleasant Hotel
Ranked #2 of 22 hotels in Doncaster
4.5 of 5 stars 148 Reviews
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148 reviews from our community

What travellers say about this hotel
  • Very good(5)
  • First class(5)
  • Water bed(4)
  • Special mention(4)
  • Junior suite(3)
Traveller rating
    102
    27
    10
    7
    2
Only show reviews for Family (18) | Couples (70) | Business (31)
Date Rating
1 review
“Fantastic Hotel... A true 'hidden' gem”
5 of 5 stars Reviewed 23 January 2012

I would have no hesitation in staying at this hotel again.... An excellent choice for a base for touring Yorkshire and Lincolnshire... And more besides.

Extremely helpful and courteous staff. Room was very large and very comfortable... I would describe it more as a suite. Food was good. Hotel also has a spa, but did not get a chance to use it.

This hotel completely cancelled out any and all of my previous bad experience of staying in other Best Western hotels. I am so glad I listened to a family friend who recommended this hotel and that I ignored my own personal thoughts based on other BW hotels.

I cannot recommend this hotel highly enough.

(Married couple)

  • Stayed December 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask r4fux8 about BEST WESTERN Premier Mount Pleasant Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MPH1938, General Manager at BEST WESTERN Premier Mount Pleasant Hotel, responded to this review
26 January 2012
Dear Guest

Many thanks for taking the time to post your excellent feedback and I am very pleased to see that we changed your thoughts with regard to Best Western Hotels. Also very pleased to hear that our staff looked after you so fantastically well.

I look forward to personally welcoming you back to the hotel in the near future.

Kind Regards

Richard Tyas
Generral Manager
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Portsmouth, United Kingdom
1 review
“service-not available”
2 of 5 stars Reviewed 21 January 2012

if you require good service and helpful staff,then this hotel is not for you.When attending a recent wedding ,arriving in poor weather,a member of my family was offered the toilet in which to change.

  • Stayed January 2012, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask david j about BEST WESTERN Premier Mount Pleasant Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MPH1938, General Manager at BEST WESTERN Premier Mount Pleasant Hotel, responded to this review
26 January 2012
Dear David

Thank you for posting your comment on the site, any negative feedback is obviously taken very seriously as is the case with yours. However without accurate dates and times it is very difficult to gauge.
In terms of provision for this the hotel would if all the bedrooms are not full allow a guest at a function to use a bedroom, but unfortunately obviously we cannot always guarantee this luxury and sometimes the only other option left at our disposal is the public facilities.

Often in such cases when the hotel is full, relatives will allow other family members or friends to use their rooms this could have been an option on this occasion. Please accept my apologies if this caused you any embarassment.

Regards

Richard Tyas
General Manager
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London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“Fantastic”
5 of 5 stars Reviewed 21 January 2012

We had a fantastic weekend here and will be returning again very soon,

  • Stayed August 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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MPH1938, General Manager at BEST WESTERN Premier Mount Pleasant Hotel, responded to this review
27 January 2012
Thanks for taking the time to post to Tripadvisor about the hotel, and I do look forward to welcoming you personally back to the hotel in the near future.
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Mazatlan
Contributor
17 reviews 17 reviews
Reviews in 13 cities Reviews in 13 cities
3 helpful votes 3 helpful votes
“Top of the Line and Value”
5 of 5 stars Reviewed 20 January 2012

2 nights on a business trip. Exceptional quality throughout with extra spacious remodeled rooms and hotel in a country setting not far from the city and track. Golf just around the corner. Typical of Best Westerns in the UK, a boutique type ambiance and excellent service. Amenities such as strong wireless internet, ample parking, coffee side table and the digital flat screen were appreciated. Lounges and reading rooms in abundance with great decore. Breakfast was sufficient with fairly sparse continental along with good order menu. On the "to be improved" list - the bed was lumpy, there was no fitness facility and it's a bit out of town so be aware of lengthy morning commutes due to traffic. Otherwise - for 75 pounds, you can't beat it in the UK.

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask colflyer about BEST WESTERN Premier Mount Pleasant Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MPH1938, General Manager at BEST WESTERN Premier Mount Pleasant Hotel, responded to this review
26 January 2012
Dear Colflyer

Many thanks for taking the time to write your feedback and for the comments with regard to the hotel and services it is so very pleasing to hear such great feedback. I was greatly pleased that you mentioned some of our fantastic features, that you enjoyed staying and that you felt it was such great value.
In respect of your feedback with regard to the 'lumpy' bed fortunately or unfortunately we do have luxury mattress toppers on all our beds throughout the hotel which are generally to most peoples tastes and comfort but does give and appearance of 'bumps' in the bedding but these are of course removable if not to your comfort on your next visit.

We do have plans to add some leisure in the future and this is very high on our future plans.

Once again thank you for taking the time to post and i look forward to personally welcoming you on your next visit to the hotel.

Kind Regards

Richard Tyas
General Manager
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West Yorkshire
Top Contributor
90 reviews 90 reviews
Reviews in 63 cities Reviews in 63 cities
79 helpful votes 79 helpful votes
“Great New Year's Eve party at Mount Pleasant”
5 of 5 stars Reviewed 6 January 2012
2
people found this review helpful

We have been to The Mount Pleasant Hotel for New Year's Party for the past four years. The hotel have always provided a great evening and a comfortable stay.
This year was no exception, even better than before. The bedroom was very comfortable and also very large. We attended the sit down dinner party with about 80 other guests. After a glass of bubbly and hot and cold canapes which were very tasty we joined everybody in the dining room. The food was nicely presented tasted delicious and was piping hot.
After dinner we retired to the dancing in the Captain's Bar. The disco was good and a piper appeared to pipe in the Haggis at 11.45.
At midnight we had the best firework display they have done here. This year it was set to music which was wonderful.
At about 1.00 am hot bacon butties arrived to keep us nurtured for dancinfg which continued until 1.30am.
Having had a most comfortable night we were greeted by smiling friendly faces in the restaurant for breakfast which was well cooked and nicely served.
All the staff here are friendly and genuinely seem to want to look after you. That they manage to keep those smiles going over such a long and demanding event without wilting is amazing.

We had a really great time and will be going back next year for the fifth time.

  • Stayed December 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Walton2 about BEST WESTERN Premier Mount Pleasant Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MPH1938, General Manager at BEST WESTERN Premier Mount Pleasant Hotel, responded to this review
7 January 2012
Fantastic to hear that you had such a great evening on New Years Eve, I shall ensure that your feedback is passed through to all the team at the hotel and look forward to welcoming you personally back to the hotel in the near future.
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Additional Information about BEST WESTERN Premier Mount Pleasant Hotel

  • Best Western Doncaster
  • Doncaster Best Western
Address: Great North Road, Doncaster DN11 0HW, England
Price range (per night):* INR7,169 - 13,106

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BEST WESTERN Premier Mount Pleasant Hotel
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