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Ramada Encore Doncaster – reviews, photos

3.0 of 5
First Avenue, Doncaster DN9 3GP, England
Hotel amenities
Ramada Encore Doncaster
Ramada Encore Doncaster
Ramada Encore Doncaster
Ramada Encore Doncaster
Ramada Encore Doncaster
Ramada Encore Doncaster
Ranked #10 of 22 hotels in Doncaster
4.0 of 5 stars 59 Reviews
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59 reviews from our community

What travellers say about this hotel
  • Very comfortable(3)
  • Wet room(3)
  • Great value(3)
Traveller rating
    20
    26
    10
    0
    3
Only show reviews for Family (12) | Couples (21) | Business (17)
Date Rating
East Yorkshire
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
36 helpful votes 36 helpful votes
“welcoming hotel”
4 of 5 stars Reviewed 8 February 2012

This is the second time we stayed at the Ramada Encore after arriving early in the morning at the airport. It is very welcoming in the middle of winter after a hot foreign holiday.
Check in is smooth, plus afree bottle of water and chocolate bar. Having stayed before we are members of the Wyndham rewards scheme which meant extended check out.
Room is pretty standard bed very comfortable, heater works, soon warmed us up. Lighting not brilliant but adequate. Quirky bedside lights on stalks, ideal for reading, but mine was broken at the end. Bathroom good, all plastic and soap dispensers. Fan extractor wasn't working, don't the cleaners notice these things? Also bit of a smell but our air freshener that we always carry soon sorted this out.
Shower is huge, big walk in, hot powerful spray, when you work out the knobs.
We had a really good night's sleep.
Breakfast is served until 10am. It was quite adequate, toaster wasn't working so the chef did our toast. Buffet style, reasonable selection and quality.
Overall a pleasant hotel to stay in either before or after a flight. We will use it again.

Room Tip: Chose any room, they are all OK
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  • Stayed February 2012, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask EastYorkshireTerry about Ramada Encore Doncaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrea Hippsley, Manager at Ramada Encore Doncaster, responded to this review
15 February 2012
Dear East Yorkshire Terry,

Thank you for writing a post on tripadvisor, I am delighted to be able to pass on to the team your positive comments regarding the service and hotel.

I only regret that your stay wasn't perfect and was marred slightly by the bathroom which I have raised to housekeeping.

We look forward to welcoming you back to the hotel.

Kind regards

Andrea Hippsley
Senior Associate Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
York, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Good For A Stop Over”
3 of 5 stars Reviewed 29 January 2012

Book this Hotel as my Wife and I were meeting friends for a party and it saved us driving home.
Check in was pleasant and efficient, The first impressions the hotel looked basic but clean. Totally modern in design it appears rather clinical but functional. Its really handy for Robin Hood Airport as the main terminal building is within walking distance.

The Bedroom was well presented and clean if I had any grumbles it would be that the bed felt camp bed and the small two seater settee/couch had rather plastic feel giving the felling that you were going to slip off..

The bathroom comprised of a walk in shower and again was well presented with the exception of the smell which had an odour of stagnant water. I don't think this was because of a lack of hygiene I just think the shower had been cleaned and left to dry naturally. In any case it was not pleasant.

Overall The place served its purpose. The staff were pleasant and professional and it was a reasonable price. Good for a functional stop over or a place to stay due to a late or early flight from the airport.

  • Stayed January 2012, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask shannow46 about Ramada Encore Doncaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrea Hippsley, Senior Associate Manager at Ramada Encore Doncaster, responded to this review
6 February 2012
Dear shannow46

Thank you for posting this review on Tripadvisor I am pleased that overall you enjoyed your stay with us.

I have noted your other comments and will pass them to the relevent departments.

Kind regards

Andrea Hippsley
Senior Assoicate Manager
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Senior Contributor
34 reviews 34 reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
“SOO SOOO GOOD”
5 of 5 stars Reviewed 20 January 2012

What a great way to begin a holiday,, we had as always a 6am flight, so as usual spent the night in the RAMADA.. EXCELLENT !!!! 2 WEEKS PARKING, OVERNIGHT STAY. ALL FOR UNDER 110 POUND!!!
Staff as always ver attentive, rooms exellent.... breakfast could be a slight bit better.. but... good way to begin a 3 hour flight

Room Tip: all rooms are good even have smoking tooms if wanted, which was excellent gave stayed ther 5 times...
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  • Stayed May 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask aggyaggy about Ramada Encore Doncaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrea Hippsley, Senior Associate Manager at Ramada Encore Doncaster, responded to this review
24 January 2012
Dear aggyaggy ,

Thank you for taking the time to review on Tripadvisor it is always nice to be able to pass positive feedback to the team.

Kind regards


Andrea Hippsley
Senior Associate Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chesterfield, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Take a shower before you leave home.”
3 of 5 stars Reviewed 5 January 2012

Me and the wife used the Ramada for a one night stay before a flight from Doncaster Airport.
The location for the airport is ideal (500 meters) and the room was spotless with very friendly staff and reasonable bar prices. The only down side was that there didnt seem to be any form of heating in the bathroom. I skipped the shower because it would have been like taking a shower in a butchers walk in freezer. If two sides of beef and a headless pig were hanging in there they wouldnt have looked out of place. Perhaps in the summer this would not be a problem.

  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Flyingspur2 about Ramada Encore Doncaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrea Hippsley, Senior Associate Manager at Ramada Encore Doncaster, responded to this review
19 January 2012
Dear Flyingspur2

Thank you for taking the time to review our hotel on Tripadvisor I am pleased that on the whole your stay was enjoyable and will pass your comments regarding friendliness of the team during the next staff meeting.

I regret however that your stay was not 100% satisfactory and enjoyable, I have raised the issue regarding bathroom heating with our maintenance department as our wet rooms are heated which is controlled by the in room unit, I believe your experience may have been a fault with your unit.

I do hope that should you be in the Doncaster area again you will choose the Ramada Encore Doncaster.

Kind regards


Andrea Hippsley
Senior Associate Manager
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Reading, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Comfortable Room but food appalling & Hotel under staffed”
1 of 5 stars Reviewed 7 December 2011
1
person found this review helpful

This hotel was chosen by Newmarket Tours for an overnight stay en route to the Christmas markets in Lincoln last weekend 3rd & 4th December 2011. There were three coach loads of passengers staying from Newmarket & the booking must have been made months in advance!
Despite this the Hotel appeared to be completely unprepared for the numbers of customers for both Dinner & Breakfast. The dinner choices were very limited & not cheap but it truly awful food. The Curry was unapealiing (swimming in water) bland & boring. The Roast was very expensive £12.99 & the 'Roast' Potatoes were actually fried! The Burger was Plain & the bun was stale, the chips cold & inedible (cost £9.95!!) service was very slow due to a lack of staff.
Breakfast was a complete farce everything ran out Juice, fruit, bread for toasting, eggs bacon etc the buffet is designed to make the service quick but at 8am on the Sunday it was far from quick (the time we were told to come to breakfast by our tour guide) .The bufffet was practically empty & there was no space in the dining area to sit & eat your food when you did get it. I was forced to go back up to my room to get a seat to eat my breakfast!

Then the power in my room wasnt working so I couldnt even get a coffee or tea in my room.

I felt sorry for the staff, they honestly did their very best in the crisis but they couldnt cope with the number of customers. The MANAGEMENT are at fault cos they would be aware of the numbers expected on the day & should have staffed the hotel adequately as well as ensuring the processes were in place to make the service smooth. The actual service could have been managed by arranging sittings (in the limited dining area) pre-ordering etc . In this day of high unemployment there is NO excuse for lack of staffing. This was a wholly avoidable situation.

  • Stayed December 2011, travelled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Browneyedgirl_3001 about Ramada Encore Doncaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrea Hippsley, Senior Associate Manager at Ramada Encore Doncaster, responded to this review
19 January 2012
Dear Browneyedgirl_3001

Thank you for taking the time to write a review on Tripadvisor we deeply regret that your stay was less than satisfactory.

Following the Newmarket visits we have conducted a full review of the processes in place for dealing with groups and also our communication with the tour company and tour guides, and have taken every measure to ensure the experiences of that weekend are not repeated.

Kind regards

Andrea

Andrea Hippsley
Senior Associate Manager
Report response as inappropriate
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Additional Information about Ramada Encore Doncaster

First Avenue, Doncaster DN9 3GP, England
Price range (per night):* INR3,417 - 5,377

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