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Royal Kings Arms Hotel – reviews, photos

3.0 of 5
75 Market Street, Lancaster LA1 1HP, England
Hotel amenities
Royal Kings Arms Hotel
Royal Kings Arms Hotel
Royal Kings Arms Hotel
Royal Kings Arms Hotel
Royal Kings Arms Hotel
Royal Kings Arms Hotel
Ranked #6 of 7 hotels in Lancaster
3.0 of 5 stars 158 Reviews
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158 reviews from our community

What travellers say about this hotel
  • Dining room(6)
  • Car park(6)
  • Very nice(5)
  • Best Western(5)
  • Friendly and helpful(4)
  • Top floor(4)
  • Good value(3)
  • Great location(3)
Traveller rating
    17
    33
    52
    30
    26
Only show reviews for Family (13) | Couples (60) | Business (27)
Date Rating
Hastings, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Back again”
3 of 5 stars Reviewed 1 February 2012

I stayed again at around the same time as last year as I got a cheap room (£35). It was the same tiny room, same decor, same curtain that needed putting back up correctly! At least the housekeeping staff had done their job this time and it was clean. The breakfast was good and on my last day I needed it early and requested room service which arrived on time. OK for the price I paid but I have been since to a local B&B which was far better for less

  • Stayed December 2011, travelled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lancashire
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“lovely old hotel”
5 of 5 stars Reviewed 29 January 2012
1
person found this review helpful

stayed for one night ,wish it were longer ,lovely old hotel ,a gem right in the centre of lancaster ,comfortable nice clean room ,staff were freindly and helpful ,breakfast cooked to order and served in a beautiful dining room with character ,the best thing to do is judge for yourself ,i dont think you can fault this hotel ,free parking and so central ,cant wait to stay again ,good value for money

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shareshill
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Tired but brilliant value”
4 of 5 stars Reviewed 29 January 2012
1
person found this review helpful

We stayed here as part of Oxford Inns January sale which gave us 2 nights B&B for just over £80.

If you want a modern Premier Inn type experience then for goodness sake don’t stay here! However if you want to stay in a charming old hotel which must have been spectacular in its day then give it a go.

The hotel is in need of refurbishment but everything seemed to work ok, in fact our shower was the most powerful I’ve ever been in. Our room wasn’t very big as they had obviously had to find space for a generous sized bathroom, but how much room do you need to sleep?

We only ate breakfasts in the hotel but they were very good indeed with plenty of choice and the service was also faultless,

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Halesowen, United Kingdom
1 review
“What no headboard ..?”
3 of 5 stars Reviewed 17 January 2012

Stayed here this week for 1 night in a single. Came in from the pub and the room was pretty cold as the heating had gone off ... January ???? Soon came on though. Room ok - bit small but big bathroom. The bed was tired and matress old but NO HEADBOARD on bed. Couldnt sit up to watch telly or read - bit naff.

Food ok but for £36 can't really complain - pub opposite great so overall ok

  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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OHIML, General Manager at Royal Kings Arms Hotel, responded to this review
20 February 2012
Thank you for taking the time to note your concerns regarding your stay at The Royal King’s Arms Hotel. I would like to offer my full apologies for any disappointment you experienced during your stay. We are manned 24 hours a day at the hotel and would strongly urge anyone who has any concerns regarding their rooms to contact a member of the reception team in order for us to rectify any issues to the best of our abilities before a guest departs the premises.

As always honest feedback like yours enables us to monitor and improve on the service we offer and I will certainly relay your comments to the maintenance department to see if there is anything that can be done to rectify the problems you encountered.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St Albans, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Good value”
3 of 5 stars Reviewed 15 January 2012
3
people found this review helpful

Our double room had all that we needed and was excellent for the price. Bathroom was good and it was nice to have a bath as well as a shower though the plumbing made strange noises and the bath was a very slow filler. Hospitality tray was rather poor (standard Nescafe and Typhoo, no biscuits) and though the bed was comfortable we were kept awake by noisy drunken revellers - I suppose unsurprising given it was a Saturday night and the hotel is in the centre of town. Breakfast was very unimpressive - all the food was poor quality and the mini croissants and pain chocolate were burnt and barely edible. However, we needed a hotel near the train station and the bus station and this fitted the bill. It's certainly very good value but don't expect luxury.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Royal Kings Arms Hotel

  • Best Western Lancaster
Address: 75 Market Street, Lancaster LA1 1HP, England
Price range (per night):* INR3,137 - 14,675

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