Just got back from a one night stay at the Holiday Inn, generally everything was ok, but nothing special.
The staff were friendly in a scripted kind of way, but thats common in these big chain hotels. They took a swipe of my credit card on check in, but when I tried to charge dinner to my room, it was not possible, apparently the swipe on check in only guaranteed me for the room rate, this needs to be addressed because many guests charge things to their rooms when staying in hotels, especially at a chain like Holiday Inn. I was also informed that paying for dinner with my Amex card would incur a £3.50 charge!
The room was fine, clean and functional and quite modern, beds were comfortable.
The food in the hotel was one of the big positives for me, breakfast and dinner both very nice, so would not hesitate to have dinner here again next time I stay.
I came to Preston on public transport, but I can see why previous reviews talked about the car parking at the holiday inn - the car park was tiny, maybe 20 spaces maximum, and some cars were even parked on the double yellow lines in the car park outside of the spaces. Would be extremely irritiating to arrive here after a very long drive and not be able to park. I appreciate this is not the hotel's fault though.
Overall the hotel was fine and I would have no problem staying here again in the future.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC