Clean hotel, quick check-in, nice breakfast, Hilton HHonors Gold status was recognised by a free upgrade (even on a reward booking) and complimentary drinks and snacks on arrival. Check-in staff very friendly, and breakfast staff made the morning hangover a little more bearable! Beds were comfortable, showers hot and powerful, good toiletries but could do with adding minibars and giving the rooms an update.
I would stay again and recommend to others.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
13 March 2012
Thank you for taking the time to write a review of your stay at Hilton Watford.
Judging by the mention of a hangover, you had a good time and I was pleased to read that our team made your stay special. It is important to us to recognise the loyalty of Gold Hilton Honors members whenever possible, I am delighted we were able to upgrade you on this ocassion.
When we carry out our next room renovation, I will suggest to the designers that a mini bar would be a welcome addition.
I look forward to welcoming you back to Hiton Watford on your next visit to the area.
Yours sincerely
Neil Shears
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC