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Holiday Inn Express London-Watford Junction – reviews, photos

3.0 of 5
19 Bridle Path, Watford WD17 1UE, England
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Holiday Inn Express London-Watford Junction
Holiday Inn Express London-Watford Junction
Holiday Inn Express London-Watford Junction
Holiday Inn Express London-Watford Junction
Holiday Inn Express London-Watford Junction
Holiday Inn Express London-Watford Junction
Ranked #4 of 16 hotels in Watford
4.0 of 5 stars 110 Reviews
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110 reviews from our community

What travellers say about this hotel
  • Train station(5)
  • Very clean(4)
  • Good value(3)
  • Reception staff(3)
Traveller rating
    32
    51
    16
    7
    4
Only show reviews for Family (24) | Couples (19) | Business (28)
Date Rating
Reading, United Kingdom
1 review
“Standard HI Express.”
3 of 5 stars Reviewed 28 January 2012

I stayed at the Holiday Inn Express Watford for two nights in Dec' 2011.
Generally what I'd expect from a HIE; clean, standard decor' - all fine and as expected.

The noise from outside meant that I had to wear ear plugs to get to sleep (the windows didn't have very good sound proofing). I was on the quieter side of the hotel (i.e. not overlooking the train train tracks), but this side overlooked the main road and the traffic noise kept me awake.
Having said that, I often find that I need to wear ear plugs in hotels (I'm used to sleeping in a quite area), and there wasn't much noise from the adjacent rooms.

The bed was fine, and the staff were very helpful and polite.

Parking wasn't as much of an issue as I'd feared (from reading other posts). The first night I got their around 17:30 and I got a space in the very small c-park immediately behind the hotel. On my second night, this c-park was full with vans (literally - the whole c-park was blocked-in!), so I parked in the public c-park behind the hotel (free between approx' 18:00 and 08:00), which was fine for me and it's just next door to the hotel - if I stayed here again I'd use this c-park to avoid the risk of being blocked-in by other cars.

Food in the bar was basic with limited choice, but adequate, and actually slightly better than I'd expected (my expectations were low). A bit expensive, but there are lots of alternatives in the surrounding area for food, if you want something better/cheaper.

All-in, the hotel is a 'standard' HIE and value for money if you book early. The noise was the only let down, which could be improved with secondary glazing.
If you want to stay in this area, and don't mind some outside traffic noise, this isn't a bad choice.

  • Stayed December 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Simplykdc about Holiday Inn Express London-Watford Junction
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEXTeam, General Manager at Holiday Inn Express London-Watford Junction, responded to this review
15 March 2012
Dear Guest,

I would like to say a big thank you for your recent review of Holiday Inn Express London, Watford Junction.

In regards of the noise outside, please do not hesitate to contact hotel direcly and request for a quieter room and we will be happy to allocate room in a quiet part of the hotel. Most of the guests appreciate location of the hotel as it is near train station and main roads as well as town centre.
Myself and the team are grateful for your feedback given and really looking forward to seeing you in near future in Holiday Inn Express London, Watford Junction.

Yours Sincerely,
Viktorija Stanciukaite
General Manager
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Slough, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Very impressed!”
5 of 5 stars Reviewed 23 January 2012
1
person found this review helpful

I have just recently stayed in this hotel and it was just as exactly what i expected. I was really impressed by the cleanliness and hospitality of the whole team. Would recommend this hotel, as it is really close to train station. Would definately pay a visit again!

  • Stayed January 2012, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Jeremy C about Holiday Inn Express London-Watford Junction
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEXTeam, General Manager at Holiday Inn Express London-Watford Junction, responded to this review
15 March 2012
Dear Guest,

Thank you for your recent review about Holiday Inn Express London, Watford Junction.
We value every guest's opinion which we take as well on board, so we could improve our service as well as making sure, every guests is leaving happy with promise to come back.

We are really looking forward to seeing you very soon in Holiday Inn Express London, Watford Junction.

Yours Sincerely,
Viktorija Stanciukaite
General Manager
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Preston, United Kingdom
1 review
“Excellent Value for money”
4 of 5 stars Reviewed 23 January 2012

Stayed for 1 night 22/1 with my partner and daughter. Room was quiet (did not hear any trains) and spotlessly clean. The bed for my daughter was made up ready when we arrived. I could not fault the cleanliness of the hotel overall. The parking was limited but free, so could not complain and a lovely breakfast was included which was a bonus given we only paid £35 for the night for 3 of us. The staff were pleasant and friendly. Definitely makes you consider staying outside London for future trips and commuting into London by train. We stayed in a Hotel in Central London in November 2011 and it cost £360 for 2 nights and that did not include breakfast and the service left alot to be desired. That hotel which should remain nameless could learn a few lessons from this supposedly budget hotel by comparison. If we are ever in that neck of the woods again would not hesitate to stay here. Only negative - the surrounding area abit rough and air con a little noisy

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask michelle m about Holiday Inn Express London-Watford Junction
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEXTeam, General Manager at Holiday Inn Express London-Watford Junction, responded to this review
15 March 2012
Dear Guest,

Thank you for your recent review about your stay in Holiday Inn Express London, Watford Junction. We value every guest and it helps us to celebrate a service we provide!

We are glad to hear, that you had enjoyed your stay in Holiday Inn Express London, Watford Junction and you are always welcome to our hotel! Thank you for all your nice feedback.

In regards of your comment about rough area, please note we have taken your comment on board and currently we are in process of installing more lighting our our hotel, so every guest would feel safe and secure. We would have appreciated that you would have mentioned about loud air condition in the room, because we would have asked our maintenance manager to fix it as quick as possible.

Thank you again for your great feedback and looking forward to seeing you in Holiday Inn Express London, Watford Junction very soon!

Yours Sincerely,
Viktorija Stanciukaite
General Manager
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Fribourg, Switzerland
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“An OK stay”
3 of 5 stars Reviewed 2 January 2012
1
person found this review helpful

We had a HIE room with a sofa, which was stained and quite uncomfortable to sit on. The check in process was swift and ok. The hotel is very handy for the station with easy access to all parts of London. The bathroom had a lovely big shower. The whole experience was acceptable, but nothing great.

  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask RonaldCWard about Holiday Inn Express London-Watford Junction
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEXTeam, General Manager at Holiday Inn Express London-Watford Junction, responded to this review
15 March 2012
Dear Guest,

On behalf of Holiday Inn Express London, Watford Junction would like to thank you for your review. We take on board every review we receive in order to grow and get better.

In regards of stained sofa bed, we have taken this comment on board. I have asked hotel housekeeping supervisor to check all rooms and take appropriate action, so we could make sure our next guest does not experience the same inconvenience as you did.

Thank you for staying in Holiday Inn Express London, Watford Junction and we hope will see you soon!

Yours Sincerely,
Viktorija Stanciukaite
General Manager
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bigmark
Top Contributor
56 reviews 56 reviews
Reviews in 31 cities Reviews in 31 cities
23 helpful votes 23 helpful votes
“Not great Value”
3 of 5 stars Reviewed 7 December 2011

Typical HIE Rooms, Clean and Comfortable, however the price we paid was too much for what they give, if you can get for under £60 then it would be fine, however we paid £90, and if they charge this you expect more. Parking is a night mare, who builds a Hotel with no proper parking ? I was lucky to get a space , but people arriving after me had problems - the last thing you want after a hard is having hassel to park.
The bar prices are very high, never before have I stayed at HIE with such high prices. I had to double check as with the high room rates and bar prices, i thought I was in a Holiday Inn, and not an express, which normally offer great value. Close to Station, so handy if coming by train especailly with lack of parking, but there some train noise , didnt bother me , but others it may.Staff was helpful and friendly

  • Stayed December 2011, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask jollyjenks about Holiday Inn Express London-Watford Junction
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEXTeam, General Manager at Holiday Inn Express London-Watford Junction, responded to this review
16 March 2012
Dear Guest,

Thank you for your recent review of Holiday Inn Express London, Watford Junction. We value every guest's opinion and all comments we always take on board.
In regards of high prices, please note our rates are very flexible and the more you book in advance the chance that you will be able to book under promotional rate is very high. Holiday Inn Express London, Watford Junction, constantly participate in diferent seasonal offers, so I would encourage to visit our website in order to get promotional rate. If you would like us to email directly of any promotions and how to book it, please contact us directly and we will be happy to assist you.
I was dissapointed to hear, that you had experience inconvenience of parking your car. For your information, there are 2 car parks behind our hotel and we always manage to find space for all our guests to park their car. In future please ask at reception for assistance and they will be happy to direct you.
After a careful investigation we have noticed, that bar prices are very similar to the Watford market prices, so we think bar prices are very reasonable for Holiday Inn Express London, Watford Junction.
We always doing our best to achieve excellence in value of the product and service we provide, so would like to thank you again for your feedback and we really hope to see you in near future!

Yours Sincerely,
Viktorija Stanciukaite
General Manager
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Additional Information about Holiday Inn Express London-Watford Junction

  • Holiday Inn Express Watford
Address: 19 Bridle Path, Watford WD17 1UE, England
Price range (per night):* INR4,737 - 9,586

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