I stay here every 3 months or so on business. the hotel is dated but very quiet. the rooms are comfortable but can be very hot. The food is not very good in either the bar or the restaurant. It is never seasoned meaning it is generally bland and fails to live up to the expectations from the menu.

I always find the staff are friendly and generally helpful

Stayed here to go see a TV show being filmed at Maidstone Studios. Was good central location.
Room was very small for a double and could have done with a bit more thorough cleaning ( hairs on bathroom floor, stained toilet seat, marks on curtains).
It was fine for a short stopover but wouldn't recommend for weekend away.
Staff were ok buta bit short and not overly helpful.
Breakfast was nice, smoked salmon and scrambled egg on toast. Could have done with a bit more offering on the continental buffet.

A very smart hotel, clean and cosy. Breakfast was a nice array of items. Rooms were cosy and smart with lots of nice extras i.e. a sewing kit and a mini cosmetic kit (cotton pads, cotton buds, nail file).

When you enter the lobby of the hotel, it is pleasing to the eye, Reception staff were ok - not english, but could understand her.
When I entered my room thats when the disappoint began, the room smelt strongly of moth balls and paint, the paint was obviously trying to cover up the damp smell but just made it ten times worse! The decore was poor, bathroom wasn't clean, very dated, mould around the grouting in the shower, then when I went to have a shower it was cold, there was no choice of turning the forcet to get the water hotter or cooler, it was just one temperature which was cold!
The carpet was flithy, with what looked like bleach or paint stains on the carpet also. I left this hotel very disappointed and with a headache from the fumes of the paint!