Stayed at the Hilton Maidstone - booking one of their offers for 2 nights B&B for a very good price. Arrived Friday pm, walked up to the local pub for a meal, had a 3 hour walk Saturday. A swim in the pool in the afternoon.

The breakfast is extremely generous, lots of good variety and the staff at the hotel are all very polite and helpful. Shame about the children running through the corridor at 1am'ish Sunday morning!

We had a very good weekend. The snow falling Saturday evening/night was a worry, but as it is so close to the M20 was really not a problem to get home from.

Nice rooms, very pleasant welcome, good facilities and nice food. What more do you want from 1 night in a hotel??

Stayed in a ground floor Deluxe King as a treat for my birthday... the staff were very welcoming and as requested by my wife decorated the room with baloons and decorations.

First to the Pros :

- nice relaxing lobby area
- good buffet breakfast with plenty to chose from
- good customer service and very responsive guest services team
- friendliness of staff

Now to the Cons :

- A Cold temperature throughout the whole hotel...the rooms had a poor standard of heating consisting of one measely old style wall convector heater!! which despite being cranked up full blast throughout our stay, the room was still freezing...the restaurant and bar area seemed the same as no heating/vents were evident so it was just as cold there - A major let down in my eyes - disappointing stuff that from a 4star Hilton!!

- No mini-bar/fridge

- Quality of the bed was poor : 1.the bed was on wheels which kept rolling away from the headboard...but was promptly fixed by the guest service manager and his team (thank you). 2. the quality of mattress was far too springy and had clearly seen lots of action and lastly 3. the pillows were all too soft/fluffy (woke up in the morning dreaming of sleeping back in my own bed)

- Aesthetically the outside of the hotel doesnt look too appealing but was relieved when walking through to reception

- Although check-in was quick, and easy there seemed a lack of staff/management presence on check-in and telephone presence

- Noise from the front door seem to just seep through as if the door is open

Stayed here for a weekend with family and not for the first time. The staff are always accomodating and the room was clean and spacious, on ground floor near to access to leisure complex. - this is fab and had a couple of hours in pool/sauna etc. not busy really and well looked after. Food is decent here and had a lovely 3 course evening meal for £20p/p - my only gripe in cost of drinks which is too much!!! if it was lower by around 25% then it would be a perfect stay. Handy for Maidstone and surrounding areas, easy access to motorway.