Stayed for a night en route to London and so just wanted a bed in a clean room to break the journey. The was clean and comfortable but nothing special, however for £39 we were happy. Had a couple of drinks in the bar where the staff were friendly. Despite a busy function going on there was no real noise to disturb us during the night. Skipped breakfast to get back on the road and saved the best part of £20 in the process. Was just what we needed and expected.

I stayed here on 6th December, my 3rd time this year. I was not looking forward to the stay as past experiences had left me feeling very negative. The Hotel is very tired, extremely cold and in need of some Serious investment. We were in a party of 8 and sat down to dinner in the conservatory, within a few minutes we asked to be moved due to the very low temperature, we were moved about ten feet in to the restaurant where it was marginally warmer but still very cold. Our starters arrived in a fairly timely manner and to be honest were all good, the main courses arrived some time later with one missing, mine, despite two promises that it wouldn't be long my colleagues had finished and we had left the restaurant before I was informed that it was ready. Clearly the moment had passed and my anger was at an all time high, I went in search of the duty manager who duly arrived in reception to listen to my complaint, he was very good and immediately apologised for the error, he then suggested that I should let me know what a suitable gesture might be by means of an apology, we opted for a round of drinks. To conclude, a very cold hotel in desperate need of some updating, holes in carpets, lights out and no dinner....

Arrived at hotel late after a long drive. From the outside the Hotel looks very inviting, but as they say looks can be deceptive.
Check in was okay and I was allocated room 38. When I opened the door I was immediatley hit by a stale, sweaty smell, even opening the window did not help. I went to reception and after a wait I was shown to room 34, again the smell was unbearable. I was then moved to room 35 and thankfully this room was okay (or so I thought). Switched on the rather dated small portable TV to find I had only BBC2, at this point I was getting tired and a litle hungry. Another visit to reception and I asked for the TV to be looked at while I ate in the bar.
The meal in the bar was excellent as was the service.
Checked at reception about the TV and was told there was nothing they could do, I asked for a complimentary Movie and this was agreed. Back in the room this did not work (see photo), no sound or picture. At this point I gave up and turned off the light. 3AM I was awoken by a fire alarm, a truly dreadful noise, after which I found it difficult to get back to sleep.
Following morning I switched on the shower and when I returned to get in, the broken shower head bracket had meant the whole bathroom was flooded!!!!!
At check out I asked to speak to the manager and was told he wasn't yet in and no one was available to listen to my complaint or reduce my bill, even though he was enjoying his breakfast in the restaurant as she said this (confirmed when I later spoke to him). I was told he would ring later. I rang back 8 hours later and he was still unavailable and I insisted somebody rang me. An hour later he rang me and after listening to my complaints he apologised and said he would look into it. An E mail duly arrived with a £50 discount and I asked for a final bill as the receptionist did not give me one at check out. This then took a further 4 e mails and 3 phone calls to get, and then it was wrong as I had been overcharged, they say 3 course meal inclusive deal when you book on line, but the hotel say its 2 course or £18!
I am still waiting for a credit for the overcharge as I write.
The worst Holiday Inn I have ever stayed in, avoid and sleep in your car.

We attended a friend's wedding here and found it an absolutely lovely hotel. All staff were friendly & helpful, the rooms were clean & comfortable and the food served was delicious. After a three hour drive, arriving at such a lovely hotel was great!