I have tried to aboid this hotel given my last trip but I couldn't find another hotel with avaliablity near to my office. This hotel has got even worse since the last time I stayed 6 months ago. The hotel is dated and you can smell the damp as you walk through to the rooms on the ground floor.

The room wasnt much much better - it feel unclean with old bathroom fittings and generally dated. The carpet and bedding didn't get much better and when room service arrived, the room didn't even feel clean enough to eat your dinner in.

One thing I will say is that staff really do try even if a little awkward. My colleague and I checked out at the same time and got the same questions in the same order even though we were standing right next to each other, They are about the only thing that makes this hotel bearable. I had hoped to use the gym but took one look at the pool and thought again - looked and felt unclean.

I will never stay in this hotel again and choose to stay a little further away from our offices.

Great location with good facilities.
Warm welcome,staff helpful and courteous.
Comfortable good sized rooms.
A great base to explore the Hampshire delights.
We shall certainly be returning in the New Year.

We won a 2 night break at a golf day and even though we live only 3 miles from the hotel booked to stay. What a wonderful surprise right on our doorstep. The welcome was friendly with our son being given a 'kids bag' containing toothbrush, fllannel and games book - he was really happy with it even though 8 years old.
The room was big, great king size bed for us and comfortable fold out bed for our son. Spotless bathroom and when we pointed out the over sink mirror light was flickering on second day and then stopped it was fixed whilst we were out. Only thing that would have been useful would have been a retractable line over the bath - not sure where to dry our costumes without them dripping on the floor.
Super food in the bar - freshly cooked and served well. All staff went out of their way to make us feel welcome. Second night we ate in the restaurant and although not cheap it was worth it. Breakfast each morning was priced £12.95 but excellent fresh choice and lovely way to start the day.
The swimming pool was real hit with our son - hot tub, sauna and steam room for us - all well maintained and supervised by camera.
We will be back for a relaxing break - well done Barcelo. Were expecting average time in chain hotel but you ecceeded our expectations.

As members of the National Trust, we have been visiting a number of gardens an estates in the area.
Since we have two children, we did not choose for a bed and breakfast: after a day of touring, the children want to relax in a swimming pool.
Unfortunately, this was the poorest swimming pool area we have ever seen in the U.K.
We were very disappointed.
The staff at the reception and in the dining room was helpful.
I did not get the value I expected.
The other Barcelo hotels are in a much better state.