Stayed for one night ( 24th Jan 2012. a group of 10 ....5 rooms ) we had a lot of luggage as we were off skiing and boarding, parked out side the reception and had to move our cars as the transfer bus wanted to get past !
After boooking in we decided to have a drink in the bar, how tiny that was with next to No seating as most of the area was taken up by the restaurant, Cramped to say the least,
I had the worst nights sleep for a very long time, the hotel was roasting when i mentioned it to reception in the morning they said the heating was on, i formed them that the air con wasn't working as ther was a nice card on the side showing all patrons how to use the system, i was inform it was switched off and you have to ask repection to switch it on, WHY
Hadn't nobody noticed how warm it was winter or No winter,
The Bus transfer to the terminal was awfull the driver was on a mission or he had to get to a fire ...what speed, wow.......i have a PCV and know how to drive buses, the bus also cannot hold much luggage especialy lots of skis and boards Never, Never again
Room Tip: Don't bother go elsewhere
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
16 February 2012
Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests enjoy a relaxing stay in a comfortable environment and do apologise that on this occasion we failed to provide this. Please be assured your comments have been noted and will be followed up with the Management Team at our hotel. Your feedback is very much appreciated and we look forward to welcoming you back to Premier Inn in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC