We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Park Inn by Radisson Telford – reviews, photos

3.0 of 5
Forgegate | Telford Centre, TF3 4NA, England
Hotel amenities
Park Inn by Radisson Telford
Ranked #20 of 22 hotels in Telford
2.5 of 5 stars 143 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

143 reviews from our community

What travellers say about this hotel
  • Staff were friendly(6)
  • Reception area(4)
  • Night stay(4)
  • Leisure facilities(3)
  • Very clean(3)
Traveller rating
    14
    29
    29
    34
    37
Only show reviews for Family (10) | Couples (27) | Business (73)
Date Rating
edinburgh
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Very pleasant”
4 of 5 stars Reviewed 12 February 2012

I enjoyed this hotel very much as I found the rooms to be spotless (2 weeks, 2 different rooms), comfortable and quiet. I only used the dining facilities for breakfast and I enjoyed everything on offer there. I think the planned refurb will be of great value although personally I didn't think the hotel was as bad as some folk have posted on earlier reviews. Friendly staff and speedy check in/ check out.

Room Tip: Both rooms I had faced the rear and were very quiet.
See more room tips
  • Stayed December 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by jakeyrollin for Telford
Ask jakeyrollin about Park Inn by Radisson Telford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucja Leonard, General Manager at Park Inn by Radisson Telford, responded to this review
13 February 2012
Dear Jakeyrollin
So pleased to hear that you had a great stay, and will be sharing your positive comments with the team, particularly the housekeeping team!
Hopefully we will see you again soon!
Kind Regards
Lucja
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Burnley, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Oh dear!”
2 of 5 stars Reviewed 26 January 2012

Tired, run down with poor food. Only psitive - good porridge for breakfast. The worst Radisson group hotel I have used- won't be back.

  • Stayed January 2012, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask KathrynT002 about Park Inn by Radisson Telford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucja Leonard, General Manager at Park Inn by Radisson Telford, responded to this review
31 January 2012
Dear Kathryn
Very disappointed to hear that you did not enjoy the hotel or the food, except the porridge. I would be interested to hear more about your concerns on the food issues if you would like to either email me on lucja.leonard@rezidorparkinn.com or phone me on 01952 429932 and we can discuss this further. We normally receive very positive comments on our food quality so this is very concerning.
In terms of the standard of our rooms, I agree that they are tired and in need of a full refurbishment. I am pleased to say that we have just had new beds delivered and they are currently being placed into all our rooms as part of the beginning of a full refurbishment project that is due to commence in July this year which will encompass all our bedrooms and bathrooms.
I hope to hear from you in due course.
Kind Regards
Lucja Leonard
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Telford hotels

No photo provided
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d571898?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
No photo provided
4 of 5 stars
Show Prices ABS:HotelCheckRates-d563844?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Hadley Park House Hotel
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d568144?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Hundred House Hotel
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d269762?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Telford Hotel & Golf Resort
4 of 5 stars
Show Prices ABS:HotelCheckRates-d193870?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
1 review
“A waste of money!!”
1 of 5 stars Reviewed 8 January 2012

We arrived full of good expections for a great new year and gala dinner only to recieve the worst new year I've ever had!

The meal was poor

The entertainment was poor and embarrassing. Great if u like cheesy theme nights something out of benidorm but worse.

The service was shocking. Meals coming out sub standard and at different times not sure they had much staff training.

The wine was disgusting. Paint stripper comes to mind. To me there was no preperation for the event.

The dj was a non event. Clearing the dance floor just after midnight. Not a great way to see the new year in.

Rooms were outdated and dirty with mouldy bathrooms.l

Need a state any more how bad a new year we had. The list could go on!! Lessons to be learnt! Never stay there again!

  • Stayed December 2011
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask jt_wba about Park Inn by Radisson Telford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucja Leonard, General Manager at Park Inn by Radisson Telford, responded to this review
10 January 2012
Dear Guest
Thank you for your feedback. We have reviewed our New Years Eve party and have taken your comments on board as well. We were very unlucky with the DJ that we had hosting the evening as this did not work well for us, and we will not be using him again for our events. I am sorry you felt that the meal was not up to standard, our team have had good training and were served in an orderly fashion on the evening. I personally tried the food and the wine for the evening and was satisfied that this was all of a good quality, and have had positive feedback on the quality of the meals as well. We will however be looking at changing our wording and style for future events as this has perhaps lead to the wrong expectation of the evening.
Thank you again for your feedback as it is only through continuous customer feedback that we can continue to improve our customer service and quality.
Kind Regards
Lucja Leonard
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Telford, United Kingdom
Contributor
16 reviews 16 reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
“weekend away”
4 of 5 stars Reviewed 3 January 2012

stayed here quite a few times havent had any problems always a good clean room good size good view clean bathrooms br area great chill out have drinks food can be orded or taken in the restaurant breakfast very good plenty to choose from all staff very polite close to telford town centre for shopping

  • Stayed April 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 8 more reviews by louise b for Telford
Ask louise b about Park Inn by Radisson Telford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucja Leonard, General Manager at Park Inn by Radisson Telford, responded to this review
10 January 2012
Dear Richard
I was very pleased to read that you enjoyed your stay, and had a delicious hearty breakfast to get you going for the day.
I have to agree the ensuites are what let our rooms down the most, but we are working on plans to commence our very long awaited refurbishment this year, so we will post on trip advisor once this has commenced.
Thank you for your lovely comments about our friendly staff, it is always lovely to hear these comments.
We look forward to welcoming you back to the Park Inn by Radisson when you are next in Telford.
Kind Regards, Lucja
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cambridge, United Kingdom
Contributor
18 reviews 18 reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
“Mostly plus points, but my en-suite badly needed a re-furbisment”
4 of 5 stars Reviewed 11 December 2011

Stayed here for just one night on a work trip.

The hotel was full but there were plenty of spaces in the car park. The reception/entrance area is smart, clean and modern. I found all the staff at all times to be friendly,smart and efficient.

The room was ok; clearly, its been a few years since it was re-furbed but it was clean with a comfortable bed and good facilities. The only disappointing point was the en-suite which was tired. It was one of the most worn out I have seen in recent years, with deep black mould on some of the tile grouting around the shower area. The appearance of the bathroom made me want to spend as little time in the shower as possible. However, overall the en-suite was clean and provided all facilities that you could reasonable expect of a bathroom.

The hot buffet breakfast the next morning was excellent; a really good comprehensive choice of hot foods on offer, in a nice restaurant setting.

I paid £79 for one night including the breakfast.

  • Stayed December 2011, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask RichardCambs about Park Inn by Radisson Telford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucja Leonard, General Manager at Park Inn by Radisson Telford, responded to this review
12 December 2011
Dear Richard
It was great to read that you found our team to be very friendly, smart and efficient, and pleased that you had a good stay apart from your comments on the bathroom. My Housekeeping team are progressing through the hotel on a deep clean schedule for all the bathroom to eradicate any of the mould you mentioned, and as you may have read in previous feedbacks we are planning a refurbishment throughout 2012 so this will see the bathrooms replaced, and with a working extraction system, will prevent this from coming back so quickly.
I am pleased you had a great breakfast to set you on your day, and hope we can look forward to welcoming you back in the near future.
Kind Regards
Lucja
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed Park Inn by Radisson Telford also viewed

Holiday Inn Telford / Ironbridge
4 of 5 stars 134 Reviews
Telford, Shropshire
Show Prices ABS:HotelCheckRates-d189313?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Grays Hotel and Conference Centre
4 of 5 stars 96 Reviews
Telford, Shropshire
Show Prices ABS:HotelCheckRates-d660664?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Telford White House Hotel
4 of 5 stars 111 Reviews
Telford, Shropshire
Show Prices ABS:HotelCheckRates-d313250?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 22 hotels in Telford, ranked by popularity »

Been to Park Inn by Radisson Telford? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Park Inn by Radisson Telford

  • Telford Park Inn
  • Park Inn Telford
Address: Forgegate | Telford Centre, TF3 4NA, England
Price range (per night):* INR3,400 - 8,471

Owners: What's your side of the story?

If you own or manage Park Inn by Radisson Telford, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Park Inn by Radisson Telford
Show the lowest price for this hotel (from our partners)
Show Prices