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Mercure Swindon South Marston Hotel & Spa – reviews, photos

3.0 of 5
Old Vicarage Lane, Swindon SN3 4SH, England (Formerly The South Marston Hotel)
Hotel amenities
Mercure Swindon South Marston Hotel & Spa
Mercure Swindon South Marston Hotel & Spa
Mercure Swindon South Marston Hotel & Spa
Mercure Swindon South Marston Hotel & Spa
Mercure Swindon South Marston Hotel & Spa
Mercure Swindon South Marston Hotel & Spa
Ranked #15 of 34 hotels in Swindon
4.0 of 5 stars 187 Reviews
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187 reviews from our community

What travellers say about this hotel
  • Very good(13)
  • South Marston(9)
  • Leisure facilities(9)
  • Friendly and helpful(6)
  • Evening meals(6)
  • Great value(4)
  • Swimming pool(4)
Traveller rating
    58
    64
    30
    15
    20
Only show reviews for Family (23) | Couples (75) | Business (41)
Date Rating
uk
Senior Contributor
45 reviews 45 reviews
Reviews in 38 cities Reviews in 38 cities
63 helpful votes 63 helpful votes
“OK, but could be better”
3 of 5 stars Reviewed 12 January 2012

First of all, have to say that for the price paid, it is OK to be fair, but there are a few issues, alas. First of all, the bed was a bit on the soft side. The restaurant and bar not that great, in the latter, prices a little high, menu a bit limited, and not too quick. Only used the restaurant at Breakfast, where service is a little uneven, somedays there was food cooked to order, and others a buffet. The food was better quality with the former, the latter not so good, especially as some items had run out although again to be fair these were replenished on request. it did sort of get cleared up 10 minutes before breakfast time officially over, but maybe no further guests taking breakfast that day. Particularly noticeable was the lack of clearing tables.
The buffet was fairly average in terms of the food on offer, nothing to distinguish it. Staff are not too attentive, either, although again to be fair some were trainees.
The pool/sauna/steam room pretty good, although the latter was closed for maintenance one day, and there is a well equipped gym.
The hotel is in a quiet village, where there is little else of note, save for two pubs; The Carriers Arms, the nearer of the two, in the village, and The Carpenters Arms at the other end of Old Vicarage Lane, just before you reach the railway bridge. Neither serve food on Sunday evenings, and The Carpenters not on Mondays either. They both do good food, though, and a couple of real ales from local breweries. The latter is a short walk away down a lane that has little in the way of streetlighting.
Hotel is well located for exploring the surrounding countryside by car, with Uffington White Horse, Silbury Hill and Avebury stone circle in the vicnity. Directly opposite the hotel is Nightingale Lane which leads to some walking trails which are well marked out and signposted.

  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicosia, Cyprus
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
“Never again”
1 of 5 stars Reviewed 9 January 2012
2
people found this review helpful

By far the worst hotel I ever stayed in.
I stayed with my wife for 5 nights and evry night only one bath toel was available.
Three times we were without toilet paper.No spare roll was available.
Breakfast was very poor and cold.

  • Stayed December 2011, travelled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Pabib about Mercure Swindon South Marston Hotel & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milton Keynes, United Kingdom
Contributor
20 reviews 20 reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
“Away for city hustle and bustle”
3 of 5 stars Reviewed 5 January 2012
1
person found this review helpful

I was driving to find this hotel with TomTom but cant seems to give the right location.I jsut have to stop at a nearby school and as the locals.Finally ,i manage to reached there.
This hotel is a 10-15mins drive away from Swindon so there is only residential are and school nearby here.My room is facing a school field so there is nothing to tell about.It look like this hotel is popular spa with locals.Without transportant,this location is too much for some.
I did drive out for dinner to Swindon but the night life is quite and some restaurants are open.This is just okay but next trip he will check out Best Western Premier Blunsdon House.
I am still looking for a hotel that i feel to return again and it looks like this will still continue.

  • Stayed July 2011, travelled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Rashdan R about Mercure Swindon South Marston Hotel & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Posted by an Accorhotels.com traveller
Higham Ferrers, United Kingdom
1 review
“A comfortable night in South marston”
5 of 5 stars Reviewed 7 December 2011

Although not specifically signposted that I could see, it was easy to find. Excellent staff and very good restaurant. Comfortable and spacious twin room, although a solo traveller. Will definitely stay there again when in the area.

  • Stayed December 2011, travelled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Posted by an Accorhotels.com traveller
London, United Kingdom
1 review
“Mercure Stay”
4 of 5 stars Reviewed 30 November 2011

The hotel is set in a nice location although a fair distance from the City Centre The gym is excellent with plenty of equipment available - The people I was served by were very friendly -The room was good clean etc although I struggles to work out how the heating operated (that could be me though!) didnt use the resturant had room service where the food was again nice- personally i like the Accor group hotels and wasnt dissappointed with this Hotel

  • Stayed November 2011, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Mercure Swindon South Marston Hotel & Spa

  • Nightingale Hotel Swindon
Address: Old Vicarage Lane, Swindon SN3 4SH, England (Formerly The South Marston Hotel)
Price range (per night):* INR3,678 - 6,186

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Mercure Swindon South Marston Hotel & Spa
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