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Mercure Swindon South Marston Hotel & Spa – reviews, photos

3.0 of 5
Old Vicarage Lane, Swindon SN3 4SH, England (Formerly The South Marston Hotel)
Hotel amenities
Mercure Swindon South Marston Hotel & Spa
Mercure Swindon South Marston Hotel & Spa
Mercure Swindon South Marston Hotel & Spa
Mercure Swindon South Marston Hotel & Spa
Mercure Swindon South Marston Hotel & Spa
Mercure Swindon South Marston Hotel & Spa
Ranked #15 of 34 hotels in Swindon
4.0 of 5 stars 187 Reviews
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187 reviews from our community

What travellers say about this hotel
  • Very good(13)
  • South Marston(9)
  • Leisure facilities(9)
  • Friendly and helpful(6)
  • Evening meals(6)
  • Great value(4)
  • Swimming pool(4)
Traveller rating
    58
    64
    30
    15
    20
Only show reviews for Family (23) | Couples (75) | Business (41)
Date Rating
Milton Keynes, United Kingdom
Contributor
20 reviews 20 reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
“Away for city hustle and bustle”
3 of 5 stars Reviewed 5 January 2012
1
person found this review helpful

I was driving to find this hotel with TomTom but cant seems to give the right location.I jsut have to stop at a nearby school and as the locals.Finally ,i manage to reached there.
This hotel is a 10-15mins drive away from Swindon so there is only residential are and school nearby here.My room is facing a school field so there is nothing to tell about.It look like this hotel is popular spa with locals.Without transportant,this location is too much for some.
I did drive out for dinner to Swindon but the night life is quite and some restaurants are open.This is just okay but next trip he will check out Best Western Premier Blunsdon House.
I am still looking for a hotel that i feel to return again and it looks like this will still continue.

  • Stayed July 2011, travelled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Posted by an Accorhotels.com traveller
Higham Ferrers, United Kingdom
1 review
“A comfortable night in South marston”
5 of 5 stars Reviewed 7 December 2011

Although not specifically signposted that I could see, it was easy to find. Excellent staff and very good restaurant. Comfortable and spacious twin room, although a solo traveller. Will definitely stay there again when in the area.

  • Stayed December 2011, travelled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Posted by an Accorhotels.com traveller
London, United Kingdom
1 review
“Mercure Stay”
4 of 5 stars Reviewed 30 November 2011

The hotel is set in a nice location although a fair distance from the City Centre The gym is excellent with plenty of equipment available - The people I was served by were very friendly -The room was good clean etc although I struggles to work out how the heating operated (that could be me though!) didnt use the resturant had room service where the food was again nice- personally i like the Accor group hotels and wasnt dissappointed with this Hotel

  • Stayed November 2011, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Posted by an Accorhotels.com traveller
Whitley Bay, United Kingdom
1 review
1 helpful vote 1 helpful vote
“no hot water”
2 of 5 stars Reviewed 30 November 2011
1
person found this review helpful

We did not have any hot water in the shower or bath. We asked for this to be addressed. We were promised that the maintenance team would repair this the next day and were given a key to an unused room to have a shower. There was no offer made for a change of room. Day two still no hot water with no explanation.

  • Stayed November 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ferndown
Contributor
17 reviews 17 reviews
Reviews in 13 cities Reviews in 13 cities
22 helpful votes 22 helpful votes
“HIDDEN AWAY LITTLE GEM”
4 of 5 stars Reviewed 23 November 2011

We stayed for a two-night break on an all-inclusive basis which represented the most excellent value for money. We received a very warm welcome from the hotel staff who made us feel immediately comfortable, and truly nothing was too much trouble for the duration of our stay. We stayed in one of the refurbished rooms which was clean and comfortable, although the communal corridors are in need of some updating. However, the reception areas, bar area and restaurant have all been very pleasantly refurbished and have a lovely atmosphere. The food was generally very good indeed, with the evening meals being of an exceptionally high standard with quality presentation and service.

In short, we would not hesitate to recommend this hotel, and we hope to be able to return when we shall most probably opt again for the all inclusive package - you cannot go wrong!

Room Tip: Opt for one of the superior rooms which have been refurbished.
See more room tips
  • Stayed November 2011, travelled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Mercure Swindon South Marston Hotel & Spa

  • Nightingale Hotel Swindon
Address: Old Vicarage Lane, Swindon SN3 4SH, England (Formerly The South Marston Hotel)
Price range (per night):* INR3,678 - 6,186

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Mercure Swindon South Marston Hotel & Spa
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