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Hilton Swindon – reviews, photos

4.0 of 5
Great Western Way | Lydiard Fields, Swindon SN5 8UZ, England
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Hilton Swindon
Ranked #12 of 34 hotels in Swindon
4.0 of 5 stars 219 Reviews
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219 reviews from our community

What travellers say about this hotel
  • Swimming pool(5)
  • Leisure facilities(5)
  • Restaurant staff(3)
  • Polite and efficient(3)
  • Very nice(3)
Traveller rating
    67
    73
    42
    21
    16
Only show reviews for Family (32) | Couples (91) | Business (43)
Date Rating
Bristol
Senior Contributor
29 reviews 29 reviews
Reviews in 20 cities Reviews in 20 cities
25 helpful votes 25 helpful votes
“Excellent hotel- we will return again!”
5 of 5 stars Reviewed 4 February 2012
1
person found this review helpful

I have reviewed this hotel before but felt I wanted to add an up-to-date comment. We visited last month and were very happy with the rooms, the customer service and this time, the restaurant. Last time I commented that the breakfast was chaotic but this time the experience was different and much improved. We also had dinner in the restaurant and that was excellent again.
We were disappointed that the swimming pool was closed but we were given a voucher to use at Swindon Oasis but we decided against going there (as one of their pools was also closed and would have been busy with children). It was good that the hotel had made efforts to find an alternative.
This time I have marked the hotel as Excellent as we will definitely return because we enjoyed our stay and felt comfortable and welcome.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gianni Arrighi, General Manager at Hilton Swindon, responded to this review
6 February 2012
Thank you for your complimentary comments about the Hilton Swindon, the Larder Restaurant and our staff. I am pleased to hear how much you enjoyed your stay with us. Please accept our sincerest apologies for the disappointment that the LivingWell pool closure impacted during your stay. This was due to unforeseen circumstances beyond our control and for Health and Safety reasons we regret the pool area had to be closed. We very much appreciate your understanding regarding this.

We hope to welcome you back to the Hilton Swindon at some point in the future.
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Swindon, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“A great venue for our daughter's birthday party”
5 of 5 stars Reviewed 3 February 2012

We really had a great time and the staff ensured that they made it special for us. Really nice and supportive staff that will ensure that your event is a success. The food was excellent as well. 5 stars from me and wife.

  • Stayed December 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Gianni Arrighi, General Manager at Hilton Swindon, responded to this review
6 February 2012
Thank you for taking the time to tell us about your recent stay. It’s great to hear that the hotel staff made you and your friends feel extra welcome with their kind touches. Thank you once again for your comments and compliments.

We hope to welcome you back to the Hilton Swindon in the future.
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Carmarthen, United Kingdom
Senior Contributor
27 reviews 27 reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
“lovely!”
5 of 5 stars Reviewed 30 January 2012

Eat in the restaraunt....make sure you buy an expensive bottle of white wine, they are lovely! The food was SUPERB!....well, and as for the breakfast...I have never seen so much fresh, wonderful food at that time in the morning! THE STAFF WERE FANTASTIC - EVER SO POLITE & REALLY GO OUT OF THEIR WAY TO MAKE SURE YOU ARE HAPPY! We stayed here and went to Longleat on one of the days - it always has been my favourite place - you must go there too!
The room is SPOTLESS and really nice! Writting this review makes me want to go back there now! lovely place to be! Go there asap!

Room Tip: Keep the air con on all night!
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  • Stayed June 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sam Farmer, General Manager at Hilton Swindon, responded to this review
31 January 2012
Thank you for your extremely complimentary comments about the hotel, the Larder Restaurant and our staff. I am delighted to hear how much you enjoyed your stay with us. We hope to welcome you back to the Hilton Swindon at some point in the future.
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Manchester
Senior Contributor
27 reviews 27 reviews
Reviews in 16 cities Reviews in 16 cities
2 helpful votes 2 helpful votes
“Great place excellent accomodation”
4 of 5 stars Reviewed 24 January 2012

Stayed whilst on a business meeting. Good facillities, clean, and good staff attitude

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sam Farmer, General Manager at Hilton Swindon, responded to this review
25 January 2012
Thank you for your review and complimentary comments regarding the hotel and our staff. We hope to welcome you back at some point in the future.
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Washington DC, District of Columbia
Senior Contributor
38 reviews 38 reviews
Reviews in 23 cities Reviews in 23 cities
42 helpful votes 42 helpful votes
“Nice hotel in a less good location”
4 of 5 stars Reviewed 13 January 2012

This hotel offers everything you'd expect from a Hilton but not free wifi in the hotel room which is a bit parsimonious. Otherwise I was very pleased with the room that was clean and bright and offered plenty of space for my business trip.

All the staff were helpful and attentive making my stay more pleasant. I was particularly pleased with the restaurant. It appeared the menu is changed daily and I was delighted sea bass was on offer which was just what I wanted.

The only real downside of the hotel is its location on a small business park. It is convenient for the motorway and the offices etc on the business park, a drive thru Costa coffee and Beefeater restaurant but there is nothing else nearby.

  • Stayed January 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Sam Farmer, General Manager at Hilton Swindon, responded to this review
24 January 2012
I am delighted to hear how much you enjoyed dinning in the restaurant and the variety of choice from the menu. I will pass on your appreciation and thanks to the hotel staff for making your stay such a pleasant one.

We hope to welcome you back to the hotel in the future.
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Additional Information about Hilton Swindon

  • Hilton International Swindon
  • Swindon Hilton International
  • Swindon Hilton
Address: Great Western Way | Lydiard Fields, Swindon SN5 8UZ, England
Price range (per night):* INR4,124 - 11,536

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