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Holiday Inn Express Swindon West M4, Jct 16 – reviews, photos

3.0 of 5
Frankland Rd | Blagrove, Swindon SN5 8UD, England
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Holiday Inn Express Swindon West M4, Jct 16
Ranked #16 of 34 hotels in Swindon
4.0 of 5 stars 71 Reviews
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71 reviews from our community

    Trip type
Traveller rating
    23
    26
    11
    8
    3
Date Rating
Rye, United Kingdom
Senior Reviewer
9 reviews 9 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“exactly what you would expect but soulless”
3 of 5 stars Reviewed 11 February 2012
1
person found this review helpful

typical holiday inn express.Smooth checkin,plesant receptionist.The entire place was spotless almost clinical.Bedroom I had was on the ground floor.Comfortable bed and pillows.once I figured out the heating/air con unit it warmed up fast.Bathroom was small,no bath but shower worked well.Breakfast in the morning was the usual Express buffet.not great choice but what was there was good and well presented..Entirely self service as it says on the tin.It was not my choice to be there as I was booked out from another property but it was all ok...it was not a great experience but functional...would expect more for £99.00.Not my cup of tea but it ticked all the boxes

  • Stayed February 2012, travelled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask holyfamily about Holiday Inn Express Swindon West M4, Jct 16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lesley-Ann Cardow, Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review
29 February 2012
I would like to take this opportunity to thank you for taking the time to review our hotel.

I am very pleased to hear that you were happy with the cleanliness of the hotel and the comfort and ease of our bedrooms. Our housekeepers take a lot of time and effort in preparing our guestrooms to meet the utmost possible standards. I will be sure to pass on your comments to the team.

With regards to your comment about our rate, we do have a variety of rates available to our customers ranging from £39 on the weekends. You can visit our website to find out more and hopefully find an option more suited to yourself.

I do hope that we can welcome you back to our hotel in the near future and that one day we will be your cup of tea

Kind Regards

Lauren McGinn
Deputy General Manager
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South Ockendon, England, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
“Excellent Service”
5 of 5 stars Reviewed 5 February 2012
2
people found this review helpful

Stayed for 2 nights . Could not ask for a better hotel . Rooms superb , very clean and spacious.

Staff excellent and nothing was too much bother.

Food excellent value for money . Would definately stay there again and would recommend to all my friends

  • Stayed February 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Sue O about Holiday Inn Express Swindon West M4, Jct 16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lesley-Ann Cardow, Manager at Holiday Inn Express Swindon West M4, Jct 16, responded to this review
29 February 2012
Thank you so much for such a positive review!

It gives me great pleasure to know that you had such a good time at our hotel and have posted such a shining review. I will definately ensure that all of your comments are fed back to the team.

We cannot wait to welcome you, and hopefully your friends, back to the Holiday Inn Express Swindon West very soon.

Kind Regards

Lauren McGinn
Deputy General Manager
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London
Senior Contributor
27 reviews 27 reviews
Reviews in 24 cities Reviews in 24 cities
19 helpful votes 19 helpful votes
“Better Staff You Could Not Find”
5 of 5 stars Reviewed 14 December 2011
1
person found this review helpful

I could not believe how good this hotel was considering it was meant to be a budget type hotel. The room was spotlessly clean and well equipped. Nothing was too much trouble for the staff who went out of their way to offer an excellent service. I can not speak highly enough about this hotel

  • Stayed December 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask HobbitLondon about Holiday Inn Express Swindon West M4, Jct 16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Devon
1 review
1 helpful vote 1 helpful vote
“Excellent Service”
5 of 5 stars Reviewed 24 November 2011
1
person found this review helpful

My experience with the team and especially Jenny who was fantastic throughout my few weeks stay was very good.
I have stayed at plenty of hotels especially in the last two years, and I have had some real good service throughout. However, I feel that the team in Swindon and again I say Jenny really me and my colleagues feel really welcomed and gave us something to remember, and I would like to congratulate you all for a fantastic time we all had the last few weeks.

Thank you
M Alphonse

Room Tip: The rooms near the lifts are the bigger rooms than the normal rooms, more spacious.
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  • Stayed October 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask MickAlphonse about Holiday Inn Express Swindon West M4, Jct 16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bridlington
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“A Realy Nice Short Stay Hotel”
4 of 5 stars Reviewed 15 November 2011
1
person found this review helpful

I have stayed here twice as a tour manager with 40+ guests. The rooms are superb for what we pay, the service and staff are spot on and the food is good but for two exceptions of a minor nature which could so easily be remedied:

1 Starters on the first night tends to be a pate which is very nice but it is served with bread which is laid out possibly up to an hour before dinner by which time the bread is dry!
2 The cooked breakfast menu is not very exciting with no bacon and a rather insipid scrambled egg.

But for these 2 issues, I cannot fault the hotel with the possible exception of the price of drinks which is high.

I enjoy staying here and look forward to returning.

Room Tip: If you sleep with the window open, ask for a room away from the motorway.
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  • Stayed November 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Holiday Inn Express Swindon West M4, Jct 16

  • Holiday Inn Swindon
  • Swindon Holiday Inn
Address: Frankland Rd | Blagrove, Swindon SN5 8UD, England
Price range (per night):* INR3,121 - 9,195

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Holiday Inn Express Swindon West M4, Jct 16
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