I wanted a budget hotel - I don't expet the Ritz. but I want basic, clean and safe for my money.
Our room was cleanish but smelt a little like an old lockeroom. The bed was like a prison bed with pillows that could have doubled up as coasters they were so thin.
I ordered an Iron from reception when I got back to my room i noticed the plate was smashed and it two places the bare "LIVE" wires were sticking out of the flex. This could KILL YOU. Needles to say I decided not to use it and return to reception where the teenage receptionist was clearly not in a mood to help but found A) That the Iron was leathal B) they had nothing else to offer me amusing. There is no manager on duty - it seems our welfare and safety are in the hands of totally unsuitable people.
I saw the maanager the next morning who apologies bu ttold me they don't provide Irons telling me that yes they did have leaflets in the room saying they did and they adveetise this on the website but the copmany DO NOT provide Irons for hotels and they have to tell every guest that the corporate marketing material is wrong. They buy an occasional Iron from petty cash.Overall not really bothered about the state of what her receptionish sent up or my unhappiness with the way it was dealt with.
My room had a large space, as I was with friends I discovered that they had fold out sofa beds in thier rooms but looking at the state of them I was glad we didn't. We spent a good 20 minutes playig guess the stains on one guys room.
I couldn't wait to leave and if they think that's an acceptable product they are a long way off.
FIND SOMEWHERE ELSE.
- Travel Lodge Peterborough
- Peterborough Travelodge
- Peterborough Travel Lodge
