We stayed for one night at the Haycock and found the hotel staff very friendly, helpful and welcoming.
We booked a four poster room and although the decor was slightly dated everything was clean and warm.
The menu was quite limited but the food was delicious.

My wife and I booked ourselves in for a special meal last night and despite the food being excellent we felt very let down by the lack of heating in the restaurant. The outside temperature was -5 degrees and the main restaurant is in a conservatory and the only heating we saw was 2-3 small oil filled heaters. All guest were wearing their coats and after sitting down for 5 minutes we requested that we were moved into the bar area for our meal. Other guests were moaning about the lack of heating and the member of staff who moved us was embarrassed.

Heating an area is not rocket science, the management team must be aware that there is an issue in their main restaurant and have, in my opinion, failed miserably to look after their guest. It is a glassed sided building which in the winter everyone knows are difficult to heat the management need to get their fingers out and learn to manage. How many guests from last night will return, I would imagine very few.

It is a nice countryside hotel. I stayed there in numerous occasions because of business and I would comment on the following:

* Rooms - it is incredible how different the rooms are if you choose the old ones that have not been refurbished for yearssss and are extremely old fashion, noisy and the bathrooms are terrible - barely come out water from the shower and the floors are very squeaky.

If you choose the rooms that have been recently refurbished you will clearly see the different. The rooms are still slightly old fashion but the bathroom is great. plenty of water and the bath is awesome as well.

The biscuits and water left in the room are a nice touch.

The food in the restaurant is really good; however, the restaurant lack atmosphere; however, the pub accross the street is a good place to go. Amazing food and good athmosphere as well.

I would probably stay there again but would have to be in the right room, otherwise, no way!

PS The staff is very good!

We recently stayed in the Haycock using a Telegraph offer. We live localy so invited friends to join us.
Five years ago we got married at the Haycock so it holds fond memories. It is true to say its looking just a little tired and could do with a little tlc but in no way shabby.
The staff of the Haycock really made our stay special, it was friendly and nothing to much trouble. Even though we were there on a special weekend deal, they reserved the best suite for us, the best table for dinner and every thing was seemles.
Thank you Haycock for a great stay