Stayed here for a christening I was going to. Location was good, easy to get to on the tube or by bus. Sainbury's across the road, always handy.
We stayed for 3 nights. Couldn't fault the rooms, they were very nice, beds were the most comfortable I'd had in a hotel in a long while. Rooms were cleaned each day when requested (by leaving the label on the outside of the door). Only flaw was leaving us with just one small towel and one large one, could have done with a few more towels.
Service was dreadful, we almost got charged twice for our room, it was paid for, but they charged us again when we arrived, I had to go back down to them to get them to refund the money, when I got back after the trip, they had charged and refunded my card 4 times???
Food was also dreadful, in the mornings, it was really basic cereal, fruit, yoghurt or toast.
I had to ask for more hot water for tea twice, first time I think she forgot. If I'd known, I would have booked the hotel without breakfast. Staff didn't seem like they were bothered to do anything for you. It was chore for them to do anything when we asked for things.
We had lunch there on the 2nd day, menu looked nice, I ordered a panini, when it arrived, it hadn't been cooked properly, was cold and half raw. My partner had the fish and chips, it was like it had been taken out of a frozen pack and cooked. Same with the chips.
I'd stay there again, as cost wise it wasn't bad, but wouldn't expect anything from the staff (except clean rooms!) and wouldn't eat there either.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC