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Treacys Hotel Waterford – reviews, photos

3.0 of 5
1 Merchants Quay, Waterford, Ireland (Formerly Days Hotel Waterford)
Hotel amenities
Treacys Hotel Waterford
Treacys Hotel Waterford
Treacys Hotel Waterford
Treacys Hotel Waterford
Treacys Hotel Waterford
Treacys Hotel Waterford
Ranked #11 of 15 hotels in Waterford
3.0 of 5 stars 209 Reviews
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209 reviews from our community

What travellers say about this hotel
  • Car park(10)
  • Kid Club(9)
  • Very nice(7)
  • Staff were friendly(4)
  • Swimming pool(4)
  • Family room(4)
  • Camp bed(4)
  • Good location(3)
  • New part(3)
  • Live music(3)
Traveller rating
    58
    51
    20
    19
    61
Only show reviews for Family (51) | Couples (59) | Business (15)
Date Rating
Wexford, Ireland
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Great Night at this Hotel!”
5 of 5 stars Reviewed 12 February 2012

I recently stayed at this hotel with my boyfriend and a group of work mates for our staff night out! At arrival the receptionist was very polite and quickly allocated us to our rooms as there was a lot of us. We then headed into the bar where we were served gorgeous food and there was a great atmosphere. Our room was very spacious and warm, not too hot like most hotels. After a night on the town, we got up the next morning for breakfast and there was a great variety of hot and cold food and I was gladly told that I could bring this up to my room if I wanted, which I did! Check out was very quick and pleasant also and there were no complications or hold ups. We waited in the bar for our bus and the staff were very friendly. No complaints what so ever and I would stay here again no problem!

  • Stayed February 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask KylieDoran about Treacys Hotel Waterford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria Keena, Manager at Treacys Hotel Waterford, responded to this review
17 February 2012
Dear Kylie,
Thank you for recent stay with us, your kind words and for taking the time to review our hotel. I am delighted to hear that you found all our staff to be friendly and helpful and that our receptionist very efficient and polite. Its great to hear that from the word go you were enjoying your stay! Thank you for complimenting our rooms and our food too! Its great to hear people complimenting our hard! I'm trilled that both you and your boyfriend enjoyed your stay with us and we look forward to welcoming you again soon.
Kind Regards,
Shóna McGailey
Sales & Marketing
Treacy's Hotel Spa &Leisure Centre
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
“A great holiday”
5 of 5 stars Reviewed 10 February 2012 via mobile

My partner and I stayed at Treacys hotel for 5 nights last November. On arrival the staff were extremely welcoming and friendly and stayed polite throughout our stay. Our room was beautiful and clean. Great food and great atmosphere. We would defnatly stay at this hotel again when traveling to Waterford. Fantastic team off staff. Cannot fault it

  • Stayed November 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask ChrisHodge85 about Treacys Hotel Waterford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria Keena, Manager at Treacys Hotel Waterford, responded to this review
17 February 2012
Dear Chris,
Thank you for your recent stay with us and your kind words. I'm delighted to hear that you found staff extremely friendly and helpful and that you had a warm welcome and also that you happy with your room and you found the food great. It was a pleasure having you and your partner staying with us. We look forward to welcoming you again soon.
Kind Regards,
Shóna McGailey
Sales & Marketing
Treacy's Hotel Spa &Leisure Centre
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
uk
1 review
“mrs brown”
4 of 5 stars Reviewed 7 February 2012

stayed here for 4 nights for the rugby weekend as our trip from wales was organised through hirwaen travel all the booking in was done in advance so off the bus and straight to our rooms.the room was spacious clean and the beds were comftable.the hotel was full all weekend with various stag/hen/works partys but no trouble was to be seen.i just dont get it when people complain about whats outside there windows or what is or isn't on the tv,do people really go away to look out of the window or watch tv all day if so they just as well stay home and complain about the weather.our party had a wonderful time we met so many friendly people so come on you irish lovelys stop putting yourselves and your wonderful hospitality down.

  • Stayed February 2012, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask TAMember021520112 about Treacys Hotel Waterford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria Keena, Manager at Treacys Hotel Waterford, responded to this review
17 February 2012
Dear TAMember,
Thank you for your recent stay with us. It was a pleasure having you and all of the Hirwaen Travel group stay with us. Thank you for your kind words, they are very much appreciated. I'm delighted you found your rooms spacious, clean & comfortable. We look forward to welcoming you again soon.
Kind Regards,
Shóna McGailey
Sales & Marketing
Treacy's Hotel Spa &Leisure Centre
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wexford, Ireland
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“definitely worth a review!”
5 of 5 stars Reviewed 6 February 2012
1
person found this review helpful

We travelled on Sat night last as a hen party (ages between 36 to 44).It was imply fantastic,the staff were so pleasant & helpful,the food was lovely & lots of it,the bar had a great atmosphere,the rooms were spacious and it was simply great value for money. I have to say it was way above our expectations for the price! Would definitively recommend.

Room Tip: I stayed in a family room 117,it was very comfortable! 3 single beds & 1 double,lots of room!
See more room tips
  • Stayed February 2012, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask kittyc72 about Treacys Hotel Waterford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria Keena, Manager at Treacys Hotel Waterford, responded to this review
17 February 2012
Dear Kitty,
Thank you for your recent stay with us and your kind words. I'm delighted that you and your Hen Party had a great time with us. Its great to hear that all staff were very pleasant and friendly and that you found the hotel had a great atmosphere. I'm pleased you enjoyed our food and found your room spacious. I'm trilled that you would recommend us to your friends and that we were great value for money.
We would be delighted to have you back again with us.
Kind Regards,
Shóna McGailey
Sales & Marketing
Treacy's Hotel Spa &Leisure Centre
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Clonmel
Contributor
18 reviews 18 reviews
Reviews in 11 cities Reviews in 11 cities
23 helpful votes 23 helpful votes
“Local Taxi man informed us that the "paddy wagon is always outside".”
1 of 5 stars Reviewed 6 February 2012
1
person found this review helpful

Overall Rooms ok but atmosphere a bit rough. Reception needs manners.

A group of us stayed here for a hen night. 3 of us first arrived first and the girl on reception was "busy" discussing something with another staff member (maybe Management) and didnt acknowledge us until she was finshed her conversation. After an awkward few mins of waiting she looked at us, no hello or may I help you, nothing.
When everyone arrived we made our way to the room. All the lifts have signs staying "All floors" but all lifts dont go to all floors. We were on floor 4 but the lift only went to 3 so we had to get out and wonder what was going on, going around and about and over and back and after a 3 day camel ride around the hotel we found our room. The hotel was obviously extended by adding more buildings, some 3 stories high, some 4 and some 5 stories high so its would be impossible for all lifts to go to all floors. The layout is just shocking. We were all worried that we wouldnt be able to find our way back to reception again or after being out find the room again. We had a suite and getting to it was some treck even when you know where your going. If you are unlucky enough to be staying here ask for a room close to the reception or lift.
I decided id skip breakfast as I expected a trip to Centra down the road would be safer.
The rooms were ok. Thats as good as it gets.
We had a meal in the hotel. I wouldnt be returning here either. Food was edible..ish. We were missing glasses and one person never got a dessert that was ordered.
When getting our taxi back to the hotel the taxi driver told us that it wasnt a good stop and usually has plenty trouble and always had the paddy wagon outside. I wasnt suprised.
Id prefer the Travelodge than here and we all know the travelodge is really basic but at least you know what your getting. I dont know what they could do with this place as sorting the lifts would cost a lot and the hotel really isnt worth it.

Room Tip: Ask for one close to reception to avoid walking for miles. No need to visit the gym after a trip to...
See more room tips
  • Stayed February 2012, travelled with friends
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask NickyCoyne about Treacys Hotel Waterford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria Keena, Manager at Treacys Hotel Waterford, responded to this review
17 February 2012
Dear Nicky,
Thank you for your recent stay with us and for the taking the time out to review our hotel. It is only with such feedback that we can improve the quality and service in our hotel. I'm happy to hear that you liked your room. I'm disappointed that reception staff did not acknowledge you on arrival. I can assure you that this is not standard practice and this has been taken very serious by management.
I understand that it took you some time to find your room. Since your review we have introduced a Guest Liaison Officer who will help all our guests find their way around our hotel and will be on hand with all information that you may need.
I'm disappointed that you did not even try breakfast at our hotel. All other members of your Hen Party had been delighted with their breakfast brought to their room. They didn't leave much. To me that seems that they definitely enjoyed their breakfast. It is very rare that we get bad reviews about our food.
I would like to point out that it is 100% NOT TRUE that a "Paddy wagon is always outside" our hotel. Since your review I have been trying to locate this taxi driver but have not be able to. I would be very grateful if you could pass his details on to me. This fabricated statement can be very damaging to our hotel and this needs to be addressed.
It is very disappointing to hear you did not enjoy your stay with us. It was easy to spot this after your departure that you did not respect our hotel from the condition your room was left in.
Once again thank you for taking the time to review our hotel.
Kind Regards,
Shóna McGailey
Sales & Marketing
Treacy's Hotel Spa &Leisure Centre
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Treacys Hotel Waterford

  • Days Inn Waterford
  • Waterford Days Inn
Address: 1 Merchants Quay, Waterford, Ireland (Formerly Days Hotel Waterford)
Price range (per night):* INR3,622 - 10,979

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