Had a short break here first weekend in December, looking for a relaxing escape while exploring this beautiful part of Southern Ireland, in short we had a lovely time and excellent value, however the hotel had a wedding on the Friday night which ruined the experience. I don't hold the hotel responsible for inconsiderate party guests, but clearly they cannot cope with 200 people after the speeches running a muck, the sedate lounge bar became bedlam and there was nowhere to escape the noise even at 3 a.m. Check before you book if they have a wedding.
On the positive side the location and quality of food here is excellent, the maitre d' is a true professional as he should be, but this unfortunately highlights others that fail to reach his standards. I would also recommend good value food from the lounge bar with it's open fire it had a relaxed atmosphere, as it comes from the same kitchen the service is professional however, the drinks are over priced.
Our room, being a standard double was good, the bed was comfortable medium/firm, cleanliness was a high standard although I did find mold on the net curtains. The bathroom had a very shallow bath and a shower with poor plumbing which meant it changed temperature if you flushed the loo.
The leisure facilities again were good, offering a small swimming pool, sauna, Turkish and jacuzzi, all were clean, but staff were clearly bored and apathetic, so I doubt if you got into danger they would even notice. Both the sauna and Turkish needed to be hotter to be effective in my opinion.
What this hotel does well, it does really well and if I had heeded other reviews to avoid a clash with a wedding it would have been near perfect, the winter policy of only opening at weekends does make that difficult. We would book the Faithlegg again as they do offer some excellent dine and stay deals and Waterford has so much more for us to see.
I hope this review is useful to it's readers and if any of the hotel management read this, that they keep wedding bookings and private guests on separate days, as you can't satisfy both at the same time.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC