We stayed here before and had a terible time. This time it wasn't perfect but it has come a long way.
The first thing that you would have to say is that the staf are cheery, efficient and go that extra yard to make you welcome and to help. So where does it fall down?
The rooms have benn done up. It's a lot cleaner than it use to be but litle things count. Like the TV reception pure rubbish. The heating didn't work in the room. THere were two bedside lockers but only one lamp. THe litle things let this hotel down. The lack of an A la Carte in the restuarant on a Friday night was odd.
Would we go back? Yes and that is more than we would have said after the last visit. Look forward to them getting it all right. But the staff make up for everything as they are so obliging.
Stayed 27th to 29th January 2012.
- Woodlands Hotel Waterford
