Spa excellent. Massage excellent. Staff excellent, and very friendly. We didn't see any kids, but it was midweek. Restaurant menu and food was delicious, and the bar food was as good. we were very happy with our mid week break. And the rooms are lovely and modern. Definitely will stay again.

Stayed here with my family in December for a special occasion. I have stayed here before and the service is still great! the staff are very friendly and helpful, the hotel itself is lovely and the rooms are modern, spacious and clean. My mum ordered me a bottle of champagne and chocolates to my room and they were delicious! as was the Champagne! We also had dinner in the restaurant, to which the only downside was my main course which was a vegetarian tartlet which wasn't nice, but apart from that my family enjoyed our meal, the portions are a good size, and breakfast was good also. Thanks for a wonderful stay, will return again!

This hotel looks amazing on the website and it really does have some great features. It has kids club where the team play pool games with them and then have a bouncy castle. Great service - but watch out ... it is only on in school holidays from what we were told.

The Spa is fantastic with pool, outdoor hot tub, steam and sauna... but take your flip flops and swim hat as they charge you for them and won't let you in the pool without them.

The bar - PK's is a little average. Again, great kids menu and service for the kids. But the wine is in little bottles and the selection small. We ordered a bottle of champagne and they gave us a magnum of low alcohol sparkling wine. They said people just don't drink champagne in there. So if you are after nice wine and champagne this bar isn't great.

Also, make sure you ask for a non-smoking room. We were put in a smoking family room and it smelt terrible. they were good about changing us to another room but said that we hadn't specified non smoking. I felt that they should have asked before placing us in this room. apparently 50% of people want smoking rooms and it's not un-common for families to smoke in the room. So if you are a family of smokers this hotel is good for you. The family rooms are good and the hotel is very friendly to kids. You don't feel like they shouldn't be there - in fact they gave pencils in the bar etc to help make them happy.

The family rooms are fine, two single beds and a queen. All clean and a nice view of the cathedral (which is amazing) from some rooms.

All in all, if you have kids I think you will like this place.

The title is true - its an exceptionally kid friendly hotel and thats probably a plus to most but to me i would need to look elsewhere .....

And i am not sure if the decor is done with these children in mind but i found the purple overpowering and not at all conducive to relaxation which i think is the main objective of a hotel stay.

As per some of my other review i do want to point out that i did not stay here , simply visited , ate and drank here and the food was fine but the bar service lacked that extra finess i would expect from a hotel bar anywhere in the world.

The location is fine with commanding view should the weather offer