We booked into the Castletroy lodge for a rugby game. Firstly, I found the price to be way over the top, one hundred and forty for a double room with no breakfast! Room was unimpressive, basic and very small. Toilet was not cleaned so first impressions were far from good. Reception staff fail to make you feel in any way welcome either. We arrived back to the hotel quite late got a plate of sandwiches in the bar quite obviously leftovers from the wedding on that night for 8 euro. After going to bed we found it impossible to sleep with the unbearable heat in the room, it was stifling and no air con. Eventually after falling to sleep at a crazy hour, we awoke to a a member of cleaning staff entering the room at nine o clock without having the courtesy to knock on the door, which I found the most disturbing having got quite a fright. Since we were awake and no chance of getting back to sleep and the heat was still too much we went to the swimming pool which was the only part of the hotel that I enjoyed. Coming back to the room following this our key card had been deactivated!!! So again we had to head back to reception which I did not take kindly to since I had just came from the pool and was dressed in sports gear and reception was packed with the previous nights wedding party... no apology was forthcoming from the reception staff here either. Upon a swift shower and change we checked out, here I complained about our morning's disruption while the lady checking us out half saying sorry while staring at us with her mouth open her colleague simply giggled at us. Needless to say we won't be making a return visit