We attempted to book this place online, we paid the deposit had it all settled and were ready to plan our holiday when we get a phone call from the owner to say simply that she was going to a wedding that weekend and we couldn't stay...and that was it no question of giving us a refund of our deposit. As far as she was concerned we could sort it out ourselves despite the fact that she was at fault, she had allowed her guesthouse to be advertised and booked online for those dates.
When we returned the call she was obnoxious, rude and unhelpful on the phone. If this is how we were treated before we even arrive, we can only leave it up to your imagination what the stay may have been like. If you are considering staying at Lichfield house then I would highly reccommend finding somewhere else if this is the kind of treatment you would receive.
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