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Lichfield House – reviews, photos

Bennettsbridge Road, Kilkenny, Ireland
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Ranked #44 of 90 Kilkenny B&B and Inns
3.5 of 5 stars 14 Reviews
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14 reviews from our community

    Trip type
Traveller rating
    2
    6
    1
    0
    5
Date Rating
Mpls, MN
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Rude owner--not a good start to our trip”
1 of 5 stars Reviewed 22 October 2007
2
people found this review helpful

Lichfield House was our first B&B stop on our tour of Southern Ireland. After being lost on the backroads of the Wicklow Mountains all day, we called the B&B, lost at a nearby gas station. The owner told my husband that the policy was to check in by 7pm (it was 7:50pm when we called). He apologized, explained we'd been lost all afternoon and had no cell phones that worked in Europe. Also, we weren't aware of the policy because it was in the fine print on the website we booked through (Gulliver.com). She wouldn't give him directions and said if we weren't there in 10 minutes she was locking the door and wouldn't let us in.

We found Lichfield House and before the owner would let us in, she made us stand outside the door and again lectured us on the policy. After we apologized profusely, again, she let us in. She asked if we'd eaten and when we said no, she told us that was too bad because everything was closed. She recommended two fast food restaurants in town that might be able to serve us.

The room was small and the bathroom was tinier. In the morning, we just wanted to get out of there. While paying, she asked if we were dissatisfied with our stay. I said we were tired and just wanted to leave. She *again* proceeded to lecture me on calling ahead to the next B&B to let them know that we'd be there--whether on time or late.

The only thing about this place that made me the tiniest bit happy was being able to give the dog a much-appreciated belly rub before leaving. NOT a good way to start our tour of Ireland.

  • Liked — nice resident dog
  • Disliked — the rude owner, below average accomodations
  • Stayed September 2007, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Galway
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Obnoxious Owner with v poor customer service”
1 of 5 stars Reviewed 6 May 2007
2
people found this review helpful

We attempted to book this place online, we paid the deposit had it all settled and were ready to plan our holiday when we get a phone call from the owner to say simply that she was going to a wedding that weekend and we couldn't stay...and that was it no question of giving us a refund of our deposit. As far as she was concerned we could sort it out ourselves despite the fact that she was at fault, she had allowed her guesthouse to be advertised and booked online for those dates.

When we returned the call she was obnoxious, rude and unhelpful on the phone. If this is how we were treated before we even arrive, we can only leave it up to your imagination what the stay may have been like. If you are considering staying at Lichfield house then I would highly reccommend finding somewhere else if this is the kind of treatment you would receive.

  • Disliked — The poor service we recieved and unhelpful staff
  • Stayed May 2007, travelled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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Ontario
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
“Great Space to Relax”
4 of 5 stars Reviewed 1 August 2006
1
person found this review helpful

This B&B is just outside of the city of Kilkenny, so you will need a car to drive in, but the space was welcome after driving the wild Irish roads. Rooms are very clean and hostess was very helpful. We especially enjoyed the ability to sit out the back on a large lawn and decompress and plan for the next day.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frankfurt
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
“Schlechtestes B&B in Irland - oder zumindest nahe daran”
1 of 5 stars Reviewed 29 August 2010
Google Translation

  • Stayed June 2010, travelled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask lichfield2000 about Lichfield House
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Modena, Italy
1 review
“splendido benvenuto”
5 of 5 stars Reviewed 17 August 2010
Google Translation

  • Stayed July 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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