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Pembroke Hotel – reviews, photos

4.0 of 5
11 Patrick St., Kilkenny, Ireland
Hotel amenities
Special offer
Free room upgrade
Pembroke Hotel
Ranked #1 of 22 hotels in Kilkenny
4.5 of 5 stars 365 Reviews
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365 reviews from our community

What travellers say about this hotel
  • FREE parking(16)
  • Car park(14)
  • Very nice(14)
  • Great location(10)
  • Friendly and helpful(7)
  • Main street(6)
  • Full irish(4)
  • Set menu(4)
  • Spacious rooms(4)
  • Nights B B(4)
Traveller rating
    212
    115
    16
    19
    3
Only show reviews for Family (45) | Couples (192) | Business (26)
Date Rating
Limerick, Ireland
Senior Contributor
24 reviews 24 reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
“Lovely hotel...great location”
5 of 5 stars Reviewed 22 January 2012

I stayed in the Pembroke last weekend with my partner after getting a good online deal.
The hotel is well located within easy walking distance of the attractions, shops and restaurants.
When we first arrived we had some problems with our key card and needed to return to reception. The receptionist is a credit to the hotel...she was very friendly and polite and upgraded us immediately to a room with a great view of Kilkenny Castle. Another staff member accompanied us back to our new room to make sure there was no problems. I have stayed in many hotels often having to return several times to reception with a faulty keycard so it was very refreshing to have great customer care from the staff here.
The room itself was very spacious and nicely decorated. The bed was very large and comfortable. Also the room looked exactly the same as the hotel website photos.
The choice at breakfast was good.
Free parking right beside the hotel.
I would happily return to the Pembroke and would recommend to family and friends.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask wibblywobblyone about Pembroke Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul Broderick, General Manager at Pembroke Hotel, responded to this review
8 March 2012
Dear Guest,

Thank you for sharing the positive feedback about your recent visit. I am very pleased to learn that you enjoyed your stay.

All our team have a genuine desire to look after each and every guest so I am glad that you appreciated their efforts.

Looking forward to welcoming you back to The Pembroke Hotel in the future.

best regards,

Paul
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Dundalk, Ireland
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“great hotel”
5 of 5 stars Reviewed 20 January 2012
1
person found this review helpful

Clean, comfortable and right in the heart of Kilkenny. Excellent staff

  • Stayed October 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by SmokeyBacon for Kilkenny
Ask SmokeyBacon about Pembroke Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul Broderick, General Manager at Pembroke Hotel, responded to this review
8 March 2012
Dear Guest

Thank you for the kind words and we hope to see you back again soon.

regards,

Paul
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Jacksonville, Florida
Contributor
14 reviews 14 reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“Fantastic Location - Great Staff - Comfortable Room”
5 of 5 stars Reviewed 16 January 2012

I stayed at the Pembroke for two nights at the start of my honeymoon. The hotel was centrally located in the middle of Kilkenny -- a perfect location for walking around the city. We parked our car in the hotel's small parking lot and didn't go back to it until we checked out. This would be my only concern with the hotel - the fact that the parking area was so small and I would imagine that parking would be hard to find sometimes.

The inside of the hotel was very modern, clean, and comfortable. Our room was oddly shaped, but it worked - very spacious. I am very picky about hotel rooms, but was extremely content with this room. It had a nice sitting area and table, desk, large and comfy bed, closet area, and nice and clean bathroom. Everything was very clean. I felt very comfortable here.

The customer service we received was excellent .... in fact we came back late one night and found the kitchen was closed, but the bartender offered to make us some sandwiches, which were very good. He also gave us excellent tips of places to visit as we traveled across Ireland. Additionally, when we checked out, the staff asked us where we were headed and gave us directions and a map on how to get out of the city and on the right road to our next destination. The staff also provided us with a handy map to use while we explored Kilkenny and gave us tips on good pubs to go to.

Breakfast was very good and filling. The breakfast dining area was comfortable and the staff was very polite and nice.

The location of the hotel is -fantastic-. Within walking distance is Kilkenny Castle (there is an outdoor market area with fresh-baked goods, coffees, and such that was set-up outside the castle), an artisan area with silversmiths and quaint shopping, Smithwicks brewery (a must-go if you enjoy beer), Rothe House, St. Canices Cathedral, the Black Abbey, and so much more. The town itself was very pleasant to walk around in.

Kilkenny turned out to be one of our favorite towns in Ireland, and the Pembroke one of our favorite hotels. If I ever have the opportunity to visit again, I will stay at the Pembroke with no hesitation.

  • Stayed November 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 4 more reviews by sln123 for Kilkenny
Ask sln123 about Pembroke Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul Broderick, General Manager at Pembroke Hotel, responded to this review
8 March 2012
Dear Guest,

Thank you for taking the time to share your feedback of The Pembroke Hotel Kilkenny. I am very pleased to read your appraisal of our team, services, facilities and beautiful city and I know our staff will be equally pleased to learn of your kind remarks and recognition of their efforts.

All the best for your new future together and we hope to welcome you back again.

Warmest regards,

Paul
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Tipperary, Tipperary, Ireland
1 review
“great experience in the heart of kilkenny city”
5 of 5 stars Reviewed 15 January 2012

Just back from a weekend stay with a group of friends in The Pembroke Hotel. It is a wonderful hotel in the heart of the city.
The service was very good in the restaurant and the food was even better. excellent breakfast!
The rooms were comfortable and spacious.
The staff were extremely friendly and always greeted you with a smile.
Overall highly reccomended on all fronts and will be back again.

  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask cathalh about Pembroke Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul Broderick, General Manager at Pembroke Hotel, responded to this review
8 March 2012
Dear Cathalh

Thank you for choosing to stay with us for your recent visit to the city.

I have passed on your kind words to our team members.

See you back again soon.

regards,

Paul
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Tipperary, Ireland
2 reviews
1 helpful vote 1 helpful vote
“excellent food location and staff”
5 of 5 stars Reviewed 15 January 2012

A group of us stayed in the pembroke recentlyy for a night out. The pembroke was ideal as it is so central from shops, bars etc. The food and service was top class. i would definetly recommend the pembroke to anyone staying in Kilkenny.

  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
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Ask cryan92 about Pembroke Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul Broderick, General Manager at Pembroke Hotel, responded to this review
8 March 2012
Dear Cryan.

Thank you very much for the great review and recomendation.

Hope to welcome you back again in the near future.

Best regards,

Paul
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Additional Information about Pembroke Hotel

  • Pembroke Hotel Kilkenny
Address: 11 Patrick St., Kilkenny, Ireland
Price range (per night):* INR6,019 - 16,663

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