I really like the Carlton Hotel itself but there are few points that's very important for me. One of them is the treatment from the hotel to the guests. From my point of view I think the staffs from the reception and the restaurant should smile more often and be helpful to guests. My friend spend ages at bar waiting for a waiter to be served. The waiter saw him at the bar and she was pretending to be busy for don't serve him. Seems like they are working under pressured. Such a shame... In the next day i was a bit confused and embarassed when the manager from the restaurant was looking for me around the lobby area asking me to pay for the breakfast wich I thought was included. It was but only in the first day... How come? The receptionist on dutty should explaing all that during the check in to avoid this kind of situation. Well, because of the location i was actually spend lots in the restaurant and room service. At least I was expecting just a little better treatement from them. A part of that the house keepers are fantastic.

Just back from a weekend in the Carlton Tralee, went down with family, got one of the great Facebook offers for room only. Free entry to the aquadome was great, kids really liked going there - not sure its its goofd value is paying yourself.

Good spacious room, fridge handy when travelling with small children. Had lunch in the bar which was ok, service was excellent.

Complementary newspaper in the morning is a nice touch. They have an early bird offer for the restaurant which is good value, unfortunately the one night it does not apply is saturday which was the night we would of gone to the restaurant.

Myself and a friend decided to have a girlie afternoon, we booked a facial in the Herbs and Roses spa. We had a lovely experience overall. The girls were very friendly and informative, the atmosphere was very relaxed and conducive to a relaxing experience. We were brought to our treatment rooms for our respective treatments in a timel manner. I have to compliment the beauticians for their skill and ability, I know they were very busy the same day but we got no sense of this and everything was relaxed. The only down side to me of a great day was the relaxation room was a little small and noise came through from sauna next door. We left rejuvenated and feeling great. We also ate in the bar, the food was really good the chowder is to die for!!

We got a great rate last June and we thoroughly enjoyed the stay! The rooms are great, the bar is nice and its just a short stroll into town. No complaints at all. I just wish it was possible to get slightly cheaper rates in July and August!