Staff are lovely and reception area is modern and inviting. Rooms are very run down and ours smelled of fags and cooking oil. There was trouble on our corridor on our last night with a loud aggressive drunk causing trouble but the night porter was up in minutes and sorted him out very quickly. The rooms though are perhaps the worst I've been in since I stayed in Darby O'Gills last year. But. Having said that we only paid 73 euro for two nights. The heater didn't work, the wall paper was torn, the duvet barely covered the bed and the mattresses were from bargaintown. It could be a great hotel if they modernised the rooms and gave the place a lick of paint. Tralee is lovely though.

Modern, clean city hotel with good food. Ensure that you pay for items in local currency and do not charge items to you room as you will be charged in US dollars and the exchange rate is appalling.

Stayed here at the weekend and from start to finish we were looked after really well, rooms perfect very comfortable and clean, and breakfast was perfect had to get a few special diet requests as my lover was a celiac this was also no problem, would highly recommend and will be back again

Stayed at benners last week. Very good location if u want somewhere central. Stayed midweek. Good price. Rooms average. No cafe/ bar open until 5pm! No frills hotel but nice and clean. Friendly staff.