From the moment we arrived Seamus made us feel very welcome, both Seamus and his staff were very pleasant friendly and could not have been more help full !!
We stayed for 6 days the rooms were cleaned on a regular bases fresh towels etc everyday.The cleanliness of the hotel was spotless.
Breakfast Delicious and great value for money !!
The hotel is very near Galway town 10-15 min walk.
We will certainly stay here again.

I booked two rooms one for me, my partner and son and one for my Mother in law, Father in law and Sister in law. We booked one Non Smoking and one smoking room. On Check in the girl was very polite to me and asked if we required rooms next to each other i said no as my Partners family wanted a smoking room. I was Advised that they would have a smoking room as per what i booked. When i first went to room it looked fine, it was when i took a closer look i could see the room hadn't been hoovered in a good couple of days, i noticed this after i bathed my son and went to lay him on the towel on the floor to dress him. I never reported it to reception on point of finding that carpet hadn't been hoovered as My 1st priority was to get my son to bed after a long day. My Mother in law checked in later on that even and was advised there was no record of her dog being included in the booking, when it clearly stated on the confirmation that i had paid for a dog. My Mother in law was then charged again for the dog by the receptionist. The receptionist then informed them that there was no smoking room available, Ridiculous when thats what we had booked and that i had been informed there was a smoking room for them. The next morning i asked for a manager and was told a Manager would be in at 11am. I waited for a manager to then be told the manager was off, I then asked for a supervisor to then be told there was no supervisor. Very worring to discover no one was running the hotel, I then asked for head offices number to be informed that head office were on their lunch break?? The Receptionist that Morning was called Tomas, His customer Service was Apalling, He had a major attitude problem. He refused to help me, he kept walking away from me, he was making personal calls while he was supposed to be helping with my complaint. I asked for head offices number which he refused to give me. The following day the manager phoned me and informed me he couldn't always be on duty as he run 4 other hotels. He wasn't very helpful and said the rooms were clean, maybe if he was on duty i could have shown him the rooms were not clean. He said he would email me details to make a complaint, its been 5 days and I'm still waiting, so doubt hes going to sent me any details. Do not stay here unless you want to recieve bad customer service and stay in a hotel that there is no manager or supervisor present. I would reccomend Staying at Jameson Court!

Service
The service at this hotel is excellent. If you have any questions, enquiries or problems, Seamus and his staff will do their utmost to assist. I have never received better service at another hotel.

Location
The Travelodge is ideally situated for the town centre. It took approximately 15 minutes to walk there. You cannot get lost, as the route is on a straight road from the hotel to the town centre. There are also frequent buses running outside.

There is ample free parking in front of the hotel.

Room
My father and I were in a spacious room (by English standards). The room and bathroom were very clean. I was able to get a good night’s rest, as it was very quiet and peaceful.

Food
I enjoyed the Irish breakfast (8 Euros). It was a great start to a busy day. My father was very pleased with the lighter Continental breakfast option (6 Euros).

There are numerous restaurants nearby which can deliver to your room.

Summary
I highly recommend this hotel due to the location and fantastic service.

Oh my god the worst hotel I have ever stayed in. Pay the extra and avoid it!! Smelly smoke filled rooms and airplane like toilet/bathrooms. What a horrible place!!