After corresponding three different times with Eileen at the Knockrea B&B, she still gave away our reservation. We even called her from the airport in London the night we were arriving to confirm our reservation and were told that they were ready for us. By the time we showed up at 9pm (we warned them we were going to be a late arrival), they said that there was a mistake in the reservation. I cannot tell you how frustrating that can be at that hour. What upset me most was that Eileen wasn't even that apologetic with the mistake.
However, she did book us at another B&B down the street that was fine, though not up to the quality we had researched for. Thankfully, though, that other B&B welcomed us, were waiting for us outside their house to arrive, and made sure that our 1 year old daughter felt welcome in their home. I'll be posting a great review on their site, for sure.
I'm sure that Knockrea is a good Guesthouse. It looks nice from pictures. Just be sure that you get more than one piece of written confirmation from Eileen (even then she might give away your reservation like she did to us!).
