on arriving to check in we were given a very warm welcome at reception,really friendly and helpfull,they offered canapies to us while we checked in.one of the managers invited us to meet at 7.00 p.m.for a cocktail and more canapies.about 20 turned up for this and again a warm welcome and he explained how they had just changed the menu in the restaurant, he spoke with pride and passion as he explained how they were committed to making sure the food and service was top class.this was certainly demonstrated at breakfast the following morning, i would be more than happy to stay here again.
Galway Bay Hotel reviews
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Galway Bay Hotel – reviews, photos
The Promenade, Galway, Ireland
Professional photos
41 traveller photos
Dublin, Ireland
Reviewer
“best greeting ever from reception staff.”
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Stayed February 2012, travelled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dan Murphy, General Manager at Galway Bay Hotel, responded to this review
16 February 2012
Dear ‘prackley53’,
Thank you for choosing to stay here in the Galway Bay Hotel recently and thank you also for your very valued feedback. I am delighted that you enjoyed your stay with us.
Your feedback regarding the reception team, the staff, the food and indeed the breakfast is all very welcome and certainly very similar to all of the other daily feedback which I receive from hotel guests. We look forward to welcoming you back at some stage in the future.
Sincerest regards,
Dan Murphy
Thank you for choosing to stay here in the Galway Bay Hotel recently and thank you also for your very valued feedback. I am delighted that you enjoyed your stay with us.
Your feedback regarding the reception team, the staff, the food and indeed the breakfast is all very welcome and certainly very similar to all of the other daily feedback which I receive from hotel guests. We look forward to welcoming you back at some stage in the future.
Sincerest regards,
Dan Murphy
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
West of Ireland
2 reviews
“3 day break”
My wife and I stayed for 3 Nights DBB. The room was clean and the bed comfortable. The staff were very friendly and helpful and could not be faulted, and we enjoyed the pool. However the big let down was the dinner. The menu was restricted and the choice limited. The quality of starter other than the soup was poor, and while the meat dishes were ok the remaining choices was not up to the expected standard. While there was a good crowd at breakfast, the number having dinner was in single figures, I think that speaks for itself. If you are planning a few days away in the Galway Bay, I recommend that you go for B & B and make your own arrangements for the evening meal.
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Stayed January 2012, travelled as a couple
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Dan Murphy, General Manager at Galway Bay Hotel, responded to this review
10 February 2012
Dear ‘Mayo150’,
Thank you most sincerely for choosing to stay here in the Galway Bay Hotel on your recent trip to Galway and thank you also for your valued feedback. I am delighted that you enjoyed your time here.
Your positive comments regarding the very friendly staff, the bedrooms and the bed are all very encouraging. You are quite right to mention the beds as they receive super feedback regularly. In fact, some guests have it mentioned that it is like sleeping on a cloud!
Thank you for your feedback regarding our dinner menu in our Lobster Pot Restaurant. On behalf of all on the Kitchen team and indeed myself I would like to apologise most sincerely as it seems that your dinner experience did not live up to our usual very high dining experience standards. The general feedback we receive regarding the food and menu quality is consistently very good. Coincidently, we are in the process of launching our new spring time menu in the Lobster Pot Restaurant with over ten choices of starter and the same amount of main course dishes. Thankfully, in the recent past the Lobster Pot Restaurant has been the recipient of some very prestigious awards including AA rosettes, and most recently in 2011 this restaurant received the ‘Best Dining Experience in Ireland’ award along with ‘Best Dinner in Ireland’ award. Also, the Lobster Pot is a very busy restaurant serving an average of 155 guests per night. Obviously, January is a quieter time than normal serving an average of 67 guests each night.
We look forward to hopefully welcoming you back to the Galway Bay Hotel in the future and if I can be of any assistance at any time, please do not hesitate to contact me personally at dmurphy@galwaybayhotel.com
Sincere regards,
Dan Murphy
Thank you most sincerely for choosing to stay here in the Galway Bay Hotel on your recent trip to Galway and thank you also for your valued feedback. I am delighted that you enjoyed your time here.
Your positive comments regarding the very friendly staff, the bedrooms and the bed are all very encouraging. You are quite right to mention the beds as they receive super feedback regularly. In fact, some guests have it mentioned that it is like sleeping on a cloud!
Thank you for your feedback regarding our dinner menu in our Lobster Pot Restaurant. On behalf of all on the Kitchen team and indeed myself I would like to apologise most sincerely as it seems that your dinner experience did not live up to our usual very high dining experience standards. The general feedback we receive regarding the food and menu quality is consistently very good. Coincidently, we are in the process of launching our new spring time menu in the Lobster Pot Restaurant with over ten choices of starter and the same amount of main course dishes. Thankfully, in the recent past the Lobster Pot Restaurant has been the recipient of some very prestigious awards including AA rosettes, and most recently in 2011 this restaurant received the ‘Best Dining Experience in Ireland’ award along with ‘Best Dinner in Ireland’ award. Also, the Lobster Pot is a very busy restaurant serving an average of 155 guests per night. Obviously, January is a quieter time than normal serving an average of 67 guests each night.
We look forward to hopefully welcoming you back to the Galway Bay Hotel in the future and if I can be of any assistance at any time, please do not hesitate to contact me personally at dmurphy@galwaybayhotel.com
Sincere regards,
Dan Murphy
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
galway
2 reviews
“40th Birthday”
Just wanted to say a BIG thanks to Dan and his team for a great night. My wife organised for family and friends to attend a surprise dinner in Galway Bay restaurant. What a night!!! Food was excellent Im not the most adventurous of eaters so you could say Im fussy... Loved the steak best ive ate in a long time. Veg/ chips sauce all top notch. There were 13 of us and everyone of us were happy customers. Staff as always were friendly and chatted with us. We also stayed the night and we were given a suite with Jacuzzi views over the bay. Perfect. There was a few extra touches aswell which the Mrs was very happy with ... Relatives who I hadnt seen in quite a while had organised to stay aswell and their room was also spectacular. There was a wedding in hotel and we ended up having a big sing along in residents bar. Great night overall. Breakfast was really nice massive selection and all freshly made which always helps. Just wanted to say a great hotel Keep up the good work.. Will be back
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Stayed October 2011, travelled with friends
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Dan Murphy, General Manager at Galway Bay Hotel, responded to this review
15 February 2012
Dear ‘audiGalway’,
Thank you most sincerely for choosing to hold your birthday celebration here in the Galway Bay Hotel and thank you also for these super comments.
I am delighted that you had such a great time here and all on the team have requested that I pass on to you a very sincere thank you!
We all look forward to hopefully welcoming you back at some stage in the future.
Warm regards,
Dan Murphy
Thank you most sincerely for choosing to hold your birthday celebration here in the Galway Bay Hotel and thank you also for these super comments.
I am delighted that you had such a great time here and all on the team have requested that I pass on to you a very sincere thank you!
We all look forward to hopefully welcoming you back at some stage in the future.
Warm regards,
Dan Murphy
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin
1 review
“Great location”
Just Back from stay in Galway Bay .Staff Very Friendly & Helpful especially Patricia. Great Location. Food good.Lemon Cheescake gorgeous. Lynn
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Stayed February 2012, travelled with family
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Value
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Location
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Sleep Quality
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Rooms
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Was this review helpful?
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dan Murphy, General Manager at Galway Bay Hotel, responded to this review
15 February 2012
Dear ‘Lynn642’,
Thank you most sincerely for choosing to stay here in the Galway Bay Hotel on your recent trip to Galway. Thank you also for this super review.
I am thrilled that you enjoyed your time here so much and your positive feedback is very encouraging to all on the team. Patricia sends a heartfelt thank you and Patrick our Pastry Chef is chuffed that you mention his ‘famous’ cheesecake through such a public medium and in such a positive manner. Thank you again from all on the team.
Warmest regards,
Dan Murphy
Thank you most sincerely for choosing to stay here in the Galway Bay Hotel on your recent trip to Galway. Thank you also for this super review.
I am thrilled that you enjoyed your time here so much and your positive feedback is very encouraging to all on the team. Patricia sends a heartfelt thank you and Patrick our Pastry Chef is chuffed that you mention his ‘famous’ cheesecake through such a public medium and in such a positive manner. Thank you again from all on the team.
Warmest regards,
Dan Murphy
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
“Excellent!”
Myself and a few of my friends organized a weekend away in Galway and booked a family room in the Galway Bay Hotel. The staff were so friendly and welcoming, the service was excellent, the hotel clean, lovely food and the location was super. Couldn't have asked for more - excellent value for money too! I would definitely recommend it to anyone planning a trip to Galway.
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Stayed February 2012
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Value
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Location
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Rooms
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Cleanliness
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Was this review helpful?
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dan Murphy, General Manager at Galway Bay Hotel, responded to this review
15 February 2012
Dear ‘MNiD85’
Thank you for your feedback and thank you also for choosing to stay here in the Galway Bay Hotel on your recent trip to Galway. All on the team are delighted to view your feedback.
Your positive feedback regarding the friendly and welcoming staff, the excellent service, the lovely food and the location is all very welcoming and all on the team have requested that I pass on to you a very sincere thank you. This feedback is certainly reflective of the feedback I receive on a daily basis and I am so lucky to have such a super team who are so passionate and focused when it comes to delivering top class service consistently – they certainly do make my job so much easier.
Thank you again and we look forward to hopefully welcoming you back at some stage in the future.
Kindest regards,
Dan Murphy
Thank you for your feedback and thank you also for choosing to stay here in the Galway Bay Hotel on your recent trip to Galway. All on the team are delighted to view your feedback.
Your positive feedback regarding the friendly and welcoming staff, the excellent service, the lovely food and the location is all very welcoming and all on the team have requested that I pass on to you a very sincere thank you. This feedback is certainly reflective of the feedback I receive on a daily basis and I am so lucky to have such a super team who are so passionate and focused when it comes to delivering top class service consistently – they certainly do make my job so much easier.
Thank you again and we look forward to hopefully welcoming you back at some stage in the future.
Kindest regards,
Dan Murphy
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Galway Bay Hotel
The Promenade, Galway, Ireland
Price range (per night):*
INR7,001 - 18,147
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