Great location right in the city centre. There was a big group of us there for a big night out so it was perfect for that.

The staff at reception were really cold and unhelpful. You could tell they didn't want to be there. The hotel is dated, the rooms have keys, tiny TVs, old fashioned bathrooms, and are really cold (that suited us though, hate overheated hotels). The windows are a bit dodgy too. The bed though was very comfy and clean, and the room really spacious and clean.

The staff in the bar though, even at 4am, and faced with a loud (but harmless) group were very friendly and patient. The bar is really good fun and nice too. The reception area and restaurant are also fine.

Breakfast wasn't worth getting up for. There was a full Irish, but it was made with the cheapest ingredients, the staff were slow, and the continental was also very cheap....they had tinned fruit and no fresh, I didn't even know you could still buy tinned fruit! Still, it set us up for the day and helped get over the hangover!!

This hotel is perfect if you are on a big night out in Galway and want somewhere central and functional to stay. If you are in Galway to tour or sightsee, I'd advise staying in one of the lovely B&Bs on the outskirts, which you will get for a cheaper price, and a lot more personal service and attention (and better breakfast!).

Stayed in this hotel for two nites the people on reception were very nice and the bar man was lovely very friendly. Will definitely be back to stay again.

i stayed here on the 2nd of jan 2012 for one night with my friend and our kids. this hotel is n great location and everything u need is all around us. our room was very spacious, warm and clean, and a nice large telly. for a galway city hotel i thought the traffic and noise would keep us awake at night, but we didnt hear a thing. the girls at recption are very friendly and cant do enough to help. they let us call in for a chineese take away, and gave us plates drinks and stuff. breakfast was great in the morning, great selection of fruit and juice for the kids, and a lovely fry up for us. just one little complaint was the door knobs, tooks us 15min to open the door. its tricky enuf. but it wont put me off comming back again. great place.

Would recommend this hotel for location only. It is quite run down and the rooms are a bit dirty, the curtains and net curtains were absolutely filthy, the net curtains in particular looked as though they had never been washed since they were put up. The walls were quite dirty also. The rooms are very dated, the furniture and beds are very old and the tv’s are just little portable ones with a tiny screen, possibly only an 11 inch but to be fair, the bed wasn’t too uncomfortable and the bed linen was clean and crisp and the bathroom was also very clean, with a good strong shower. The lighting in the room is also extremely dim, and as a result the room is quite dark, I found it difficult to stay in it for too long, but maybe that’s the point. Do not stay in this hotel if you are looking for comfort and intending to spend a lot of time there. It suited my boyfriend and I as we were just down for a nite on the town so we were out til late. On the upside, the breakfast was quite good, with lots of everything on offer including a full Irish. Cant fault its location, its bang in the centre of town, pubs and shops only 5 mins walk away but I wouldn’t be rushing back to stay here again to be quite honest but for the money we paid, I cant really complain too much as you do get what you pay for, so would definitely pay the extra to stay somewhere else in galway next time.