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Maldron Hotel Smithfield – reviews, photos

3.0 of 5
Smithfield, Dublin 7, Ireland
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Maldron Hotel Smithfield
Ranked #27 of 178 hotels in Dublin
4.0 of 5 stars 771 Reviews
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771 reviews from our community

What travellers say about this hotel
  • Friendly and helpful(24)
  • Very good(23)
  • Temple bar(20)
  • Great value(14)
  • Jameson distillery(14)
  • Luas Tram(13)
  • Very clean(11)
  • Would definitely stay(8)
  • Car park(8)
  • Supermarket next door(8)
Traveller rating
    312
    348
    74
    30
    7
Only show reviews for Family (89) | Couples (261) | Business (79)
Date Rating
Oslo, Norway
Contributor
14 reviews 14 reviews
Reviews in 6 cities Reviews in 6 cities
20 helpful votes 20 helpful votes
“Excellent and practical base in Dublin”
5 of 5 stars Reviewed 14 February 2012

It was our first visit to Dublin, and we didn't wan't to live smack in the city centre, so we chose this hotel. It is 10-15 minutes walking distance from Temple Bar, and the LUAS tram service passes very close. Also the Airlink airport bus stops at Ormond Quay, which is also very close, so all in all a very smart choice. It is thus a very quiet area at night, so no disturbances of any kind. The hotel itself is not too large, 6 floors and can boast large and light rooms in modern style. The beds are very comfortable, and the bathrooms are also larger than usual, brightly lit and very practical. Trouser press and coffee/tea making facilities also. I loved the room! Great buffet breakfast too, you can go "full irish" or continental, whatever you choose. The staff was helpful and knowledgeable, and the prices very good, so I have no qualms when it comes to recommending this hotel wholeheartedly.

  • Stayed February 2012, travelled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ann Marie Traynor, Ann Marie Traynor, General Manager at Maldron Hotel Smithfield, responded to this review
9 March 2012
DSS11,

Thank you so much for your positive review on tripadvisor.

The entire Maldron Hotel team and I are delighted you enjoyed your stay with us and found the staff to be so efficient and friendly. Excellent customer service is a priority here at the Maldron Hotel and we are happy that your experience was such a pleasurable one.

In regards to our location is a great advantage to us. Being a city centre property we are conveniently located to local attractions, shopping areas, Court Services as well as Temple Bar, and with the Luas on our doorstep it also allows for easy access to Heuston, the O2 as well as many other attractions.

The entire team look forward to welcoming you back to the hotel in the near future and we thank you once again for taking the time to write such positive feedback on your stay.

Regards,

Ann Marie Traynor
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Shetland
Senior Contributor
24 reviews 24 reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
“Great city centre hotel”
4 of 5 stars Reviewed 12 February 2012
1
person found this review helpful

We had a lovely 3 night stay in a spacious room. Hotel was bright and airy, location was fantastic - handy for Luas line or for wandering into town centre.
We had our 3 year old son with us and facilities suited us for that well.

We had excelent breakfast each morning, buffet style which is handy for not having to wait around to much.

There is a mini-supermarket a couple of doors down the street, and a delicious pizza restaurant next to that which is perfect for dinner.

Dublin is a lively, lovely place to visit and the Maldron hotel is great to stay in. I would definately recomend it.

Room Tip: Higher floors have a great view of Dublin
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  • Stayed July 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ann Marie Traynor, Ann Marie Traynor, General Manager at Maldron Hotel Smithfield, responded to this review
9 March 2012
Dear Fiona N,

Thank you so much for you wonderful review on Trip advisor. Your review is much appreciated and the team and I are delighted with your positive comments.

I am delighted that you enjoyed your stay with us. Service and cleanliness are two elements that we here at the Maldron Hotel Smithfield strive to excel at. The entire team and I are delighted that you found the service and rooms to be spacious and airy.

I agree our location is certainly a special key factor. We are lucky to be a city centre property which is conveniently located for local attractions, court services, shopping areas, and temple bar along with having the Luas on our doorstep, as well as numerous bars and restaurants.

We look forward to welcoming you back to the hotel in the near future and thank you once again for taking the time to post your positive comment on Trip advisor.

Kind Regards,

Ann Marie Traynor
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Limerick
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Enjoyable stay”
5 of 5 stars Reviewed 12 February 2012
1
person found this review helpful

I stayed at the Maldron Hotel and had a fantastic experience. The room was comfortable and spacious, the staff were friendly and efficient and breakfast was both plentiful and delicious!

  • Stayed February 2012, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ann Marie Traynor, Ann Marie Traynor, General Manager at Maldron Hotel Smithfield, responded to this review
9 March 2012
Dear TeresaLimerick,

Thank you so much for taking the time to post such a positive review on tripadvisor.

Excellent Customer service and cleanliness are the two elements that we strive here in the Maldron Hotel Smithfield to excel at. The entire team and I were happy you found the rooms to be so clean and the staff to be so friendly. Cleanliness is a priority for us here at the Maldron Hotel Smithfield and we strive to ensure our rooms are 100% for each of our guests.

In regards to breakfast thank you for your positive feedback. Recently Sandra Head Chef has been working very hard to improve the menu, as well as the quality, standards and variety of our food.

We look forward to welcoming you back to the hotel in the near future and thank you once again for taking the time to write your positive comment.

Regards,

Ann Marie Traynor
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Cork, Ireland
1 review
1 helpful vote 1 helpful vote
“Great stay!”
5 of 5 stars Reviewed 10 February 2012
1
person found this review helpful

had a lovely stay at the hotel, managed to bag a suite which was a great size with two massive double beds for my friend and I, a decent sized bathroom and a balcony! Breakfast was included and the selection was great! Location is very central and the reception staff were very friendly!

  • Stayed February 2012, travelled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ann Marie Traynor, Ann Marie Traynor, General Manager at Maldron Hotel Smithfield, responded to this review
8 March 2012
Dear Alison 02983,

Thank you so much for you wonderful review on Trip advisor. Your review is much appreciated and the team and I are delighted with your positive comments.

I agree the team are a special key element and service is an area we strive to excel at. The team and I greatly appreciate the time you have taken to post your comment and we are delighted your stay was such a pleasurable one.

In regards to breakfast thank you for your positive feedback. Our kitchen team is constantly working very hard to increase the quality, standards and variety of our breakfast. We are delighted to receive such positive feedback on our restaurant and food.

Both I and the Maldron Hotel Team look forward to welcoming you back to the hotel in the near future and thank you once again for taking the time to make our day with your wonderful and positive comments.

Kind Regards

Ann Marie Traynor
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Douglas, United Kingdom
Reviewer
5 reviews 5 reviews
“Average is accurate.”
3 of 5 stars Reviewed 6 February 2012

The hotel is situated in a decent and central area. It was clean, but some things about it were not quite right. The mattress on the bed should have been retired, as my husband and I were both forced to the middle of it. Sections of the mattress frame had been crushed where people were most likely to sit. The bathroom was of a good size and the shower had good pressure, but the shower head needed to be replaced. It had some green and orange on it at and some of the holes on it were blocked. The furniture looked new, but cheap and honestly, if the hotel was cheaper and only rated 2 stars, I might be able to be more generous in my evaluation. We did not eat there and the only nice thing that I can say is that at least the towels were of a good size.

Room Tip: Do not choose a basic room.
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  • Stayed February 2012, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LouiseDublin7, Ann Marie Traynor, General Manager at Maldron Hotel Smithfield, responded to this review
28 February 2012
Dear TracyMegan,

Thank you for posting your review on tripadvisor.

I can assure you that all negative reviews that are received are taken extremely seriously with extensive retraining being carried out to ensure that any errors or negative experiences are rectified immediately to ensure that there is no reoccurrence.
As can be seen from the below all reviews are responded to, and all feedback and comments are appreciated and taken on board in order for us to improve the level of service offered.

We are currently auditing all beds in the hotel in order to replace any mattresses or bed base that no longer up to standard.
I can assure you full training is being carried out with the entire accommodation team to ensure that all showerheads are regularly deep cleaned and tested.

Please feel free to contact me to discuss further as I am very disappointed that you do not wish to return to the hotel.
I can be contacted on amtraynor@maldronhotels.com..
Thanking you once again for taking the time to write your informative comments on trip advisor.

Kind Regards

Ann Marie Traynor
General Manager
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Additional Information about Maldron Hotel Smithfield

  • Maldron Hotel Dublin
  • Comfort Inn Dublin
  • Comfort Inn Smithfield
  • Comfort Inn Smithfield Dublin
Address: Smithfield, Dublin 7, Ireland
Price range (per night):* INR4,033 - 12,602

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