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The Croke Park Hotel – reviews, photos

4.0 of 5
Jones's Road, Dublin D3, Ireland
Hotel amenities
The Croke Park Hotel
Ranked #4 of 178 hotels in Dublin
4.5 of 5 stars 929 Reviews
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929 reviews from our community

What travellers say about this hotel
  • Very nice(73)
  • Friendly and helpful(49)
  • Executive Lounge(49)
  • City center(40)
  • Tea coffee(25)
  • Would highly recommend(22)
  • Room service(22)
  • Breakfast buffet(21)
  • Temple bar(19)
  • Hot towel(18)
Traveller rating
    627
    242
    47
    8
    5
Only show reviews for Family (143) | Couples (396) | Business (74)
Date Rating
1 review
“Someone had urinated outside my rooms door, enough said!!”
1 of 5 stars Reviewed 10 February 2012 via mobile

Just returned from a weekend trip to watch the Ireland/Wales game. First impression of hotel was excellent but after returning to our room on our first night we were greeted with a half naked man lying on the floor outside our room and a pool of urine beside him, the smell remained the whole weekend and we seriously considered checking out. Ruined out stay and to top if all off Ireland lost !!!

  • Stayed February 2012
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask teddyb7 about The Croke Park Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Russell Hadley, Manager at The Croke Park Hotel, responded to this review
11 February 2012
Thank you for taking the time to record your comments regarding your recent stay at the Croke Park Hotel. I was most alarmed to learn of the issue you mentioned in your review. I have spoken with the rest of my management team and unfortunately we have no record of this incident. May I please ask you to contact me directly on the email address below to discuss this issue further.

Our security conduct hourly walks of all bedroom corridors to help ensure our guests have an enjoyable stay, and am thus investigating further, the incident you mentioned.
Our aim at The Croke Park Hotel is to consistently ensure that we surpass our guest expectations, but it would seem on this occasion we failed, and for this I sincerely apologise.

I look forward to hopefully being able to personally discuss your stay in more detail.

Warmest Regards

Russell Hadley
Operations Manager

The Croke Park Hotel
A member of The Doyle Collection
Jones's Road
Dublin 3

russell_hadley@doylecollection.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
South Wales
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Excellent Quality Hotel”
4 of 5 stars Reviewed 10 February 2012

We have just returned from Dublin and I would thoroughly recommend this hotel to anyone wishing to stay there. Our room was very comfortable with a king size bed, bedding was changed daily as were all towels, toiletries were replenished daily and we were very impressed by the service provided. Our check in was faultless, in fact, the quickest check in we have experienced anywhere.

Included in the price was a full Irish breakfast together with plenty of choice in the way of cereals, fruit, yoghurts and various compotes and, of course, the full cooked breakfast. Coffee and toast were served by the waiters at our table and you could request refills which were swiftly delivered.

The conference facilities appeared to be to a high standard although this was not the purpose of our trip.

The staff were friendly and helpful, very professional and a credit to the hotel.

All in all, I would say that this hotel deserved its high rating and I would definitely return there again.

Room Tip: All were to a high standard.
See more room tips
  • Stayed February 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Montyarchie about The Croke Park Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Russell Hadley, Manager at The Croke Park Hotel, responded to this review
11 February 2012
Thank you for taking the time to review your recent visit to the Croke Park Hotel. We always strive to exceed our guest’s expectations and ensure they have a truly enjoyable and relaxing stay. I am pleased to see that you experienced all of these and enjoyed your stay with us.

Our guest feedback is very important to the overall running of our hotel and affords me the opportunity of reviewing and improving the hotel’s facilities and service.

We look forward to hopefully welcoming you back to Dublin and the Croke Park Hotel in the future.

Russell Hadley
Operations Manager

The Croke Park Hotel
A member of The Doyle Collection
Jones's Road
Dublin 3
russell_hadley@doylecollection.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
1 helpful vote 1 helpful vote
“Just Incredible”
5 of 5 stars Reviewed 8 February 2012 via mobile
1
person found this review helpful

I would write a long winding review about just how brilliant this hotel is but honestly, the title sums it up in two words. By far the best hotel I've ever stayed in, the staff are ridiculously helpful, we arrived earlier than our checkin time and a lovely woman (her name has slipped my mind) sorted a room out for us within 30 minutes. Location isn't in the centre of Dublin but it more than makes up for it with large, amazing rooms, brilliant staff and generally an incredibly run hotel.

If you read this and you're coming to Ireland, I insist you stay here, you will not regret it, I promise you that.

  • Stayed February 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask JamieP19 about The Croke Park Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Russell Hadley, Manager at The Croke Park Hotel, responded to this review
11 February 2012
It gave me great pleasure to read your review, thank you so much and I am delighted to hear that we continue to provide a service that you enjoy throughout the hotel. I will be sure to pass your kind comments on to the rest of my team and I`m sure they will be very appreciative.

I hope that we will be welcoming you back very soon, please let me know if I can help with future reservations or in any other way.

Kind Regards

Russell

Russell Hadley
Operations Manager

The Croke Park Hotel
A member of The Doyle Collection
Jones's Road
Dublin 3
russell_hadley@doylecollection.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beausejour, Canada
Senior Contributor
22 reviews 22 reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“awesome hotel, directly across from Croke park”
5 of 5 stars Reviewed 8 February 2012

Beautiful hotel , stayed there in sept 2009...very great location, good food, and staff very pleasant

  • Stayed March 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask darren15 about The Croke Park Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Russell Hadley, Manager at The Croke Park Hotel, responded to this review
11 February 2012
Thank you for taking the time to write your kind review on trip advisor. I am very happy that you enjoyed your stay with us and please let me know of any future visits to Dublin - I would be only too happy to look after your reservation needs.

Thank you once again and I look forward welcoming you back to The Croke Park Hotel.

Kind Regards

Russell

Russell Hadley
Operations Manager

The Croke Park Hotel
A member of The Doyle Collection
Jones's Road
Dublin 3
russell_hadley@doylecollection.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
wales
Senior Contributor
28 reviews 28 reviews
Reviews in 21 cities Reviews in 21 cities
71 helpful votes 71 helpful votes
“rugby coach trip”
5 of 5 stars Reviewed 7 February 2012
1
person found this review helpful

Well what a w/end ! a fine (but narrow) win by Wales and a near perfect hotel. i don't see the point in repeating many excellent reviews of this hotel, but feel it would be wrong not to mention the hard working,courteous and friendly staff.
To get into the city center just walk to the right on leaving hotel, cross one road and you will come to Mountjoy Square from there you can catch very regular buses into O'connell street for 60 cents (no change given on bus). we caught the number 7 from O'connell street back to Mountjoy Square but gather many other bus numbers travel same route.Taxis cost around 7-10 euro's each way.
We did not sample the hotel food but some mentioned that the bar food and drinks were quite reasonable priced and similar to city center.
Finally being as tactful as i can possibly be could the hotel management supply a toilet brush, Dublin being the city of Guinness.(i am sure the maid would approve)

  • Stayed February 2012, travelled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask airtool about The Croke Park Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Russell Hadley, Manager at The Croke Park Hotel, responded to this review
11 February 2012
It’s very kind of you to take the time to share your positive comments with your fellow travellers.

I was delighted to read that you had a most enjoyable stay and I will be sharing your kind comments with my team. I know how pleased everyone will be to hear that their efforts to deliver an exceptional experience have been appreciated.

I would like to thank you in advance for recommending us to your friends and family and we look forward to welcoming you back to The Croke Park Hotel again in the near future.

Kind regards

Russell Hadley
Operations Manager

The Croke Park Hotel
A member of The Doyle Collection
Jones's Road
Dublin 3
russell_hadley@doylecollection.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about The Croke Park Hotel

  • Croke Park Hotel
  • Croke Park Dublin
Address: Jones's Road, Dublin D3, Ireland
Price range (per night):* INR5,489 - 18,819

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