I was booked on a non-amendable/non-refundable basis for 5 nights and found it very pleasant with great rooms and facilites. On my first morning, driving into Dublin was a nightmare. I was late on my first day at work. Coming back was even worse: sitting in traffic for nearly 2 hours. From the car, I telephoned the hotel and asked if it was possible to change to the Hilton Kilmainham, Dublin. Despite my booking-type, the staff arranged everything very helpfully and I changed hotels that same evening. They transferred the booking so that I did not lose money, though I knew that the other hotel was more expensive and would have to pay the difference. Fair enough. I was impressed by their willingness to help and the speed with which they dealt with the problem. A very nice hotel but not for commuting into Dublin centre at peak times.
- Hilton International Dublin
- Hilton Dublin
- Dublin Hilton
