9.25 pm and hundreds of kids running around the lobby and bar area screaming shouting even with a sign stating well behaved children are ok until 9 pm
Abusive parents couldn't careless
Bar staff couldn't care less
Management not to be seen and when requested didn't seem over keen to sort
And me a Royal ambassador for IHG
Duty manager didn't know what one was???

Stayed overnight on a late return from a business trip. Poor start as the shuttle bus was 15 minutes late vs the published schedule which meant a number of guests were standing around in the cold and rain for 20 minutes. I pointed this out and received profuse apologies, an upgrade and a discount on my car park fee the next morning when I checked out. Rooms are comfortable but no Priority club benefits outside of a bottle of water. The car park is located next to the hotel and has fine wide spaces reducing the chance of accidental damage from swinging car doors.

We've stayed here on numerous occassions. It's one of the few hotels that constantly offers upgrades to the executive floor to Platinum Priority Club members. Rooms aren't huge, but are well appointed with seperate bathtub and shower. Room service food is good and they executive lounge is a lovely place to relax. The only slight niggle is toiletries, there is no conditioner. Overall a great hotel for Dublin airport.

a lovely hotel , rooms very nice , a great bar and lovely breakfast, the only downside is its not in the city centre.