I stayed at the Royal Dublin for two nights while on business in the city. The hotel itself looks poor from the outside, and inside is not much better. The room at first appeared fine, however it wasn't particularly comfortable, and was a little on the cramped side. The bathroom was fine; nothing more, nothing less. I did notice that accross the hall appeared to lead to the party / conference area. While this didn't have any impact for me at the time, I imagine it would have been extremely annoying had there been a party during my stay, as the walls seem paper thin in this building.

My dealings with the staff were mostly fine, however long waits at the front desk for attention did get on my nerves, and the policy with access to the 'residents only' bar is bordering on the ridiculous, I presented my keycard, in its wallet (which had my room number written on it by the woman who checked me in), only to be told that someone else had already used that room number to gain entry! I was travelling alone, and had not given my room number to anyone, so clearly some chancer had used a random room number and the bouncer had accepted this without asking them for any proof. In the end, after involving the reception staff, I was allowed in, and for the pint of Guinness I had in there, it wasn't even worth the hassle.

Breakfast served was unimpressive, a bit cold, and didn't taste too fresh. After experiencing that on the first morning, I decided not to eat at the hotel again during my stay, favouring cafe Kylemore accross the road for breakfast, and was not stuck for dinner choices as there are many eateries in this area.

All in all, I didn't reccomend this hotel to my colleagues, and will request that my company does not book this again for business trips to Dublin. There is better value out there, and while the location may be convenient, I still feel I'd rather walk / take a bus to get around the city and stay somewhere more pleasant!

Stayed there for 3 nights in May-June 08' for the first time I was in Dublin. Chose to stay at a different hotel on my second visit to the city. The location is unbeatable of course, as it's right on the main street of Dublin, with everything you could ever want nearby, stores, sightseeing, transport, bus tours. Problem is, it certainly wasn't worth the very high price I payed for my stay, part of it being probably because of it's location on O'connell street. You can stay at a much cheaper, same 3 star hotel once you choose one that it's off O'connell street (which can be practically across the road - the prices surprisingly go down). Also, as you'd expect from the main location, the noise on a Saturday night was pretty much disturbing. Room was nice and clean, shower was weirdly enough lacking cold water, which proved to be quite a pain...literally, after being sunburned on a day out.
Being in Dublin recently, I noticed it's closed for refurbishment, so I shall hope it will be more valueable than it's been the last time.

Stayed here in October. I had read the reviews but was willing to give this place the benefit of the doubt being a Best Western, which i usually have a good experience in.
The secure parking was good but everything elce was not. Housekeeping woke me early the following morning, banging doors and making a lot of noise. I had to get up and ask them to tone down the noise a bit.
There was no water pressure in the showers. Neither I, nor my wife, who is pregnant could have a shower.
Breakfast was also poor. A tired greasy fry with congealed re-heated beans.
I complained to the manager about the noise and the shower. He promised me the world and never made contact again.
Whilst being in a good location this experience has ruled out his hotel for me. I have complained to Best Western's head office who are very pleasant dealing with this.
I think they should take their name off the door of this hotel as it does not live up to their standards.

On arrival we walked through the fog of cigarette smoke outside the entrance doors to be hit by a very unpleasant smell in the tired foyer. The receptionist was unwelcoming and gave us no hotel information on breakfast times, location etc. When we asked about a popular tourist attraction he told us he knew nothing about it and it was obvious he was not interested in trying to find out for us. Customer service course needed I think. Some of the other staff were fine though.

Our room was adequate and clean but nothing more. The bed was comfortable. The bath and shower were fine but the toilet did not flush properly.

It was noisy too, we heard music from somewhere nearby (not sure if it was a hotel function) until early in the morning on our first night. Also, we were woken by people in neighbouring rooms arriving back early in the morning, I don't think they were being particularly noisy it's just the walls are very thin.

The breakfast was fine, no complaints there. The location is good to access Dublins attractions but it did seem in a rather run down area, the three buildings next to the hotel were all boarded up. I have read that O'Connell Street is going to be revamped at some point but not sure when this will happen.

Overall I feel if it was a very low budget hotel it would be ok as expectations would not be high but it was expensive and for the money we paid it was not acceptable at all. I will not be returning.