I have to say that I am really confused by the reviews for Ariel House - they are at absolute odds with my own recent experience of staying there. I stayed for two nights last weekend. My room was a twin bedded dark and dreary room in the basement of the adjoining building. On arrival, in the rain, and having stuggled up the steps with my cases, the girl behind reception stayed at her post and didn't help me with the door or my bags. When I reached my room, I was quite suprised to find that there was no face cloth or shower cap. I was going out that evening, and when I was leaving I asked if it would be possible to have a face cloth. The same girl at reception told me that she would check if 'we have any'!
I was quite suprised to find on both nights that when I returned to the hotel, after dark, an emergency exit door opposite my room was wide open on both occassions, with the wind and rain blowing in. But the worst was yet to come....
On Monday morning I awoke to find that there was no hot water in my bathroom. I rang reception and was told that it had broken down overnight in the area of the hotel that I was in. The receptionist told me that I would be very welcome to come up to reception and have a shower that was adjacent to reception. However, now running late for an important meeting - this didn't appeal. I was genuinely shocked that after a mediocre breakfast, upon checkout, there was no apology nor reduction in price for the fact that I was unable to shower in my room.
Overall, this was an extremely disappointing experience, and although I had gotten a special rate of €75 per night B and B, it is a pity. I am attending a course in Dublin on weekends for the next 3 years - I had hoped that Areil House would turn out to be my Dublin base. But it certainly won't be.
- Ariel Hotel Dublin
- Ariel Hotel
