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Castle Hotel – reviews, photos

3.0 of 5
2-4 Great Denmark St | Gardiner Row, Dublin 1, Ireland
Hotel amenities
Special offer
2 & 3 night special
Castle Hotel
Ranked #82 of 178 hotels in Dublin
3.5 of 5 stars 311 Reviews
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311 reviews from our community

What travellers say about this hotel
  • Friendly and helpful(12)
  • HOT WATER(7)
  • Good value(7)
  • Reception staff(6)
  • Very clean(6)
  • Temple bar(6)
  • Dining room(5)
  • Short walk(3)
  • Irish breakfast(3)
  • Very good(3)
Traveller rating
    67
    128
    63
    35
    18
Only show reviews for Family (32) | Couples (89) | Business (13)
Date Rating
Lancashire
Senior Contributor
47 reviews 47 reviews
Reviews in 24 cities Reviews in 24 cities
19 helpful votes 19 helpful votes
“Needs a bit more attention to detail”
3 of 5 stars Reviewed 12 February 2012
2
people found this review helpful

This is a difficult review to write as the hotel has good and not so good points. My husband and I stayed here for a weekend in February. We arrived early morning expecting to leave our cases and check in later but reception couldn't have been more helpful. Our room was ready and we were allowed to check in right away. The friendly receptionist gave us lots of information about the hotel and surrounding areas.The hotel is in a great location.
When we arrived at our room we were pleasantly surprised to see a four poster bed. Later in day however we realised that we had no heating in our room but once reception had been told they instantly sent an engineer and the problem was solved. Closer inspection of our room did reveal some magnificent cobwebs and the whole of the four poster was definitely in need of a good polish.The room was by no means filthy carpets were clean as was bedlinen just a little more attention needed. That said when we did go to bed one side of the divan was broken resulting in one of us sleeping in a big hole!
The same can be said about breakfast. when we arrived in the dining room all the waitress staff were chatting and totally ignored us for several minutes. We were unclear what to do so sat feeling a bit stupid. Having said that once we did get served they couldn't have been nicer and breakfast was hot and tasty. We just felt that someone welcoming us and explaining how things worked would have made our experience so much better.
Overall just needs a bit more attention to detail to make this a really good hotel which would mean excellent value!

  • Stayed February 2012, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Fort Smith, Arkansas
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“vacation home base”
4 of 5 stars Reviewed 7 February 2012
1
person found this review helpful

We had the Castle Hotel as our home base as we traveled over Ireland. We slept in several different types of rooms during our stay. Some were small, but over all comfortable. the desk people were always good to help us with our many questions. we could leave our bags and come back another day to pick them up. the food in the vault was very good. service was excellent. we began to feel like home there. it was also a close walking distance to many things to see.

Room Tip: as high as possible. sometimes the street noise was loud.
See more room tips
  • Stayed September 2011, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ithaca, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Wonderful place to stay for a great value in Dublin”
5 of 5 stars Reviewed 4 February 2012

I was on a solo trip to Dublin, and this hotel was perfect for what I needed. When I booked a single room, I was expecting a shoebox size room with a teeny bed, so I was surprised at the size of the place. It was nice and roomy, with a double bed just for me! It is in a great location, walking distance to everywhere downtown. Plus, breakfast is included, and delicious. I had an early flight out my last day, so they even set up a continental breakfast extra early for me. I'll absolutely be coming back here next time I travel to Dublin!

  • Stayed December 2011, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Sydney, Australia
Contributor
11 reviews 11 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“Perfect Choice”
4 of 5 stars Reviewed 3 February 2012
1
person found this review helpful

We spent three nights here in January and could not have asked for more. The location was great, near to transport and restaurants and was located in a lovely building. Service was friendly and helpful and our room was clean and well presented and a decent size.

Included breakfast was freshly cooked and filling and the restaurant provided one of the best meals on my trip as well as live music. The hotel allowed us to leave luggage after check out and assisted us in organising transport to the airport.
Great value hotel that I would happily stay in again.

  • Stayed January 2012, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Buckingham, United Kingdom
1 review
2 helpful votes 2 helpful votes
“Dublin trip”
2 of 5 stars Reviewed 23 January 2012
2
people found this review helpful

We arrived at your hotel on friday 20/1/12 to a very warm welcome from the receptionist who was more than helpfull on telling us where we should and how to get there by way of public transport..
>
Unfortunetly on the first morning when my girlfriend and i went down to breakfast we were not welcomed by the two waitrese staff downstairs. We went for breakfast at 9.30 and was met by what seemed to be very stressed staff who we did not find to be pleasant at all. We were glad to get out of the breakfast area as soon as we had breakfast, there were a lack of tables set and we were place on a table half set and we had to ask for several items so we could get on with breakfast. The hotel mention in their advertising that the hotel is renowned for its full irish breakfast, why? All we had was a small cooked breakfast of which there was nothing special about it.
>
We were offered by the manager to have our breakfast on the second morning delivered to our bedroom of which we accepted because we did not like the idea of having to go though again what we had to endure on the first morning. Again the braekfast was average and certainly did not live up to their advert.

The bedroon was ok but the shower room was very tired and we were unable to close the shower door properly as it was broken.

Overall we were dissapointed with the hotel and certainly did not feel we were getting value for the money we had paid for the stay.

  • Stayed January 2012, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Castle Hotel

  • Castle Hotel Dublin
Address: 2-4 Great Denmark St | Gardiner Row, Dublin 1, Ireland
Price range (per night):* INR4,481 - 11,034

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Castle Hotel
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