The staff at Kilronan House is unbelievable! They go out of their way to be helpful, friendly and welcoming. This was not my first time in Dublin so I do have other experiences to compare this to. Although I have never had bad service in Dublin, Kilronan House is over the top in its approach to guests. I arrived very early in the morning since my flight got in at 5:30 a.m. I waited at the airport for an hour before hopping on a bus because I thought I'd have to sit out outside in the rain waiting for someone to let me in. When I arrived around 7:30 I was greeted like an old friend, warmly welcomed and offered breakfast. I asked if I might be able to leave my bags there until my room was ready and that was no problem at all, but they went a step further....they asked if I would like a room as soon as they could make one up. I was so grateful to be able to just go upstairs and sleep for a few hours that I wouldn't have cared if the room was small and dingy. But it was really really nice. Tall ceilings, comfy bed, and an updated bathroom. Absolutely nothing to complain about. And for the next three days I was treated like royalty by the staff. I noticed that they took a great interest in all of the guests, but without being intrusive. No question was too much of a bother, and they had great suggestions about how to get around. This is not a 5-star resort hotel...it's an older, charming guesthouse with a few quirks...but the customer service and warm welcome are certainly 5-star!!! I am looking forward to going back there next year, and I would especially recommend this guesthouse to anyone who is travelling solo like I was. They will make you feel right at home!
Room Tip: If you have a problem climbing stairs, tell them when you book your room so you can be at ground lev...
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