Hotel location is good, very close to bus stop for Dublin airport. Receptionists were polite and fast in their service. Room was clean. Free wifi Internet was available throughout hotel. Only the breakfast and the Asian restaurant in hotel were disappointing. Breakfast was poor and Asian restaurant food was flat.

since moving down to the west of ireland ;some 14 years ago ...i always make a point of stayin in this hotel on my return trips to dublin ...i cannot say enough good things about this hotel ...the friendly staff.;the rooms ;the bar and restaurant ...alll fab ...u will not be disappointed with a stay in this hotel...and i have travelled all over the world ....

Stayed at this hotel for 2 nights over the weekend. This was our 2nd stay and it was as good as the first.
We checked in at 10.30am and we were happy to be able to check in early with an upgrade to a family room. Our first stay here our room was very small so a family room was much better.
Unfortunately our key card was not activated properly and we had to go back to reception and explain. This also happened the next day when we came back from a day out. A very annoying situation but obviously a computer blip!!!
We had breakfast included in our stay. It seemed that the hotel was quite quiet that weekend as there was many tables free and no queuing.
The breakfast was very good with lovely fresh orange juice and a good selection of hot and cold food. Well worth it for a good fill up.
We ate in the abacus chinese buffet on the sat night. We were very dissapointed not to have been told about the offer the hotel was running for guests. 2 for 1. It was only trying to find where the restaurant had been moved to that we were informed by another member of staff of the offer.
Im so glad we had the voucher as the buffet did not warrent the 13.90 each. The food was not hot enough and the dishes not to my taste.
The hotels drink tariff is very reasonable compared to some drink prices in Temple Bar.
The hotel is very clean and kept very well.
It is in a great position for the buses and shopping. Temple bar is only a 10min walk away.
All staff seemed very friendly and helpfull.
There is a very lively bar next door so noise could be a problem if your room is that side. You could request a quiet side.
I would highly recommend this hotel and we will certainly be going back.

Stayed in this hotel a couple of times now for its central location. twin room at 96 euro not great value for a 3 star hotel. Friendly receptionist. Strange set up in bar/restarant/cafe/grillhouse!!! you get 3 or 4 different menu for different parts of the lounge as far as i could see. 1 waiter looking after 5 tables was under pressure and had to wait a few mins for service while bartender twiddled his thumbs looking on!!! I understand that hotels have different policies and various job descriptions but surely a little but of multitasking would make it run a bit more efficient.
The following morning we went to the bar for a lucozade with my collegue. 6 or 7 women had ordered soups and coffees before us so the waitress was under a little pressure. She rang for help and in walks a young manager to the rescue. Only he had to be directed as to how he could assist! (it should be the other way around) .10 mins passed, we were still sitting at the bar not being served and the manager did everything he could to avoid eye contact and started to straighten chairs and polish clean tables. Everything but serve the only 2 other customers in the whole room!!! eventually got our drinks and my mate decided to order soup while i asked for a chicken sandwich. the soup came without and roll and when manager was asked for one my friend was given a stale roll...... my chicken sandwich on the other hand was plonked in front of me in a plastic triangular box like you get in the garages!! no side salad crisps nothing. as i asked for another drink with my sandwich the waitress hadnt time to listen and turned on her heal to get back to a customer at the bar. she seemed vexed when I signalled for service "yet again" and beckoned me to go to the bar.
I see I am rambling but these stories are hard to tell without a bit of a ramble. bottom line is on a quiet Sunday morning staff werent up to scratch and left a bad taste in my mouth. so wont be heading back for a third time!! also you have to pay for oarking in nearby multi story, rooms are small and there is no residents bar :(
Could be a good hotel with better staff management a customer service.