Stayed two separate nights (Friday 27th and Monday 30th January). The standard room was a good size, nicely furnished and the beds very comfortable. Both rooms had a great view over the well maintained hotel garden. We did have an intermittent problem with the heating system - set to heat on high, there was only cool air blowing for over an hour. Eventually, the room started to heat. It was cold January weather, so the room really was very cold for some time.
Free internet access is provided in-room (in this case, a wired connection, but I believe wireless access is also available).
We ate on the Monday night in the hotel's Italian restaurant, Talavera. The meal was very enjoyable but not particularly special - overall it was decent value, and the wine was very good!
On checking into the hotel, I was invited to join the Radisson hotel group's 'Club Carlson' loyalty scheme. The scheme allows members to acquire points which can be used toward free nights at Radisson group hotels. Restaurant bills from the hotel restaurants can be used to acquire Club Carlson points, but hotel stays booked through 3rd parties do not qualify for points, and your restaurant bill can only be used to acquire points if it is part of a 'qualifying hotel stay'. I can understand 3rd party booking not qualifying for points, but it seems a bit mean spirited that a restaurant bill is excluded in this way.
The Radisson St Helen's is a bit out of the way for Dublin. We were travelling with a car so this wasn't an issue for us, but keep it in mind if you do not have your own transport! There is ample car parking at the hotel.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
8 February 2012
Thank you for your review following your recent stay with us, I am very sorry to learn that you did not recieve points for your dining.
Please contact me directly on caitriona.mcgroary@radissonblu.com or by dialing 353 1 2188159. I look forward to hearing from you.
Kind Regards
Caitriona
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC