I found this hotel quite by chance some three years ago when my usual accommodation was full and received a very warm welcome. Over the intervening period I have stayed at the Fitzwilliam every couple of months or so and the service has maintained its same very high standard throughout. The Reception staff are always pleasant and welcoming, and above all efficient while the Concierge staff give unfailingly good advice when requested. The rooms are well equipped without being ostentatious and I love the toiletaries. And while it might sound strange I greatly appreciate the investment they have made in their curtains. When it comes to bed time I like a dark, quiet room and the hotel has not scrimped on the quality and above all thickness of the curtain materials. There could be a storm outside and I doubt whether I would hear it. I always wake relaxed and refreshed looking forward to a good breakfast....
